• ■For this performance, all attendees will be required to enter with a ticket with a photo ID. Everyone entering the venue (both the applicant and accompanying persons) must register their photo ID in advance.

• ・All selected applicants and accompanying guest must complete photo ID registration by the specified deadline.
• ・The ticket will display the attendee’s name and photo. Please present it at the entrance for identity verification. Entry will be denied under any circumstances if identity cannot be confirmed.
• ・If you have not registered a photo ID, you will be denied entry. Even if a facial photo has been registered, you may be asked to present identification documents if it is difficult to verify your identity.
  >>Click here for information on registering your profile picture.

About "Harmony CODE"

Regarding Ticket Applications Using "Harmony CODE"

• ・Each member may submit one application per "Harmony CODE." (Multiple performances may be entered.)
• ・Both the applicant and accompanying guest must each have their own "Harmony CODE."
• ・Each applicant and accompanying guest requires one "Harmony CODE".
• ・When applying, please make sure to enter the correct "Harmony CODE" for both the applicant and accompanying guest.
• ・Please carefully manage and store your "Harmony CODE" at your own responsibility. We will not be able to look up a lost or forgotten "Harmony CODE."

What you need to apply for tickets

• *Before accessing the registration site, please prepare the following for both the applicant and accompanying guest.
  1) "Harmony CODE"
  2) "Plus member ID" linked to your member ID
  3) "Electronic ticket collection phone number" *Not required for those residing overseas or those who do not have a smartphone.

When you can apply for multiple performances using the same "Harmony CODE"

[OK Example 1]
Person A and Person B use the same serial numbers for both applications.
[2/20 (Sat) Performance] 1st Application: Representative (Person A) + Accompanying Guest (Person B)
[2/21 (Sun) Performance] 2nd Application: Representative (Person A) + Accompanying Guest (Person B) → OK

• *You can apply for the same combination (representative and accompanying guest) for different performances. However, you are limited to one application per performance.

When you can apply for multiple performances using the different "Harmony CODEs"

[OK Example 2]
All four "Harmony CODEs" used in the two applications are different.
[2/20 (Sat) Performance] 1st Application: Representative (Person A) + Accompanying Guest (Person B)
[2/20 (Sat) Performance] 2nd Application: Representative (Person A) + Accompanying Guest (Person B) → OK

• *If both individuals use different "Harmony CODEs" for their first and second applications, they may apply for the same performance. However, they cannot be selected twice

Applications using the same "Harmony CODE" will be invalid

[NG Example]
[2/20 (Sat) Performance] 1st Application: Representative (Person A) + Accompanying Guest (Person B)
[2/20 (Sat) Performance] 2nd Application: Representative (Person B) + Accompanying Guest (Person A) → NG

• *As Person A has already submitted one application as the representative and Person B has already submitted one application as the accompanying guest in the first application, any further applications for the same performance will be rejected.
  You may apply for a different performance. (However, you may submit only one application per performance.)

[Example where only the last application is valid]
[2/20 (Sat) Performance] 1st Application: Representative (Person A) + Accompanying Guest (Person B)
[2/20 (Sat) Performance] 2nd Application: Representative (Person B) + Accompanying Guest (Person C) → Only the last application will be valid.

• * If Person B has already submitted one application as an accompanying guest and then submits another application as the representative with a different accompanying guest for the same performance, only the last application will be considered valid.
  In this case, Person A will no longer be eligible for the lottery.

About the Seating Area

[Ringo Jam Seat]

• ・This seat is located in the center block of the arena.

[SS Reserved Seat]

• ・ These seats are located in the side blocks of the arena and the stands.

[S Reserved Seat]

• ・The Panorama Area is located in the upper section of the stands and offers a panoramic view of the entire venue.
  • *Some seats are reserved seating.

[Reserved Seating]

• ・Reserved seating is for young children or those who wish to watch the concert while seated. You must remain seated throughout the performance. Standing is not permitted.

 [Ringo Jam Accessible Seat / Accessible Seat]

• ・These seats are intended for wheelchair users and those with physical disabilities who have difficulty viewing from other seating areas.
• ・Ringo Jam Accessible Seats are tickets that include the benefits of the Ringo Jam Seat in addition to the regular Accessible Seat. Please note that this does not mean that you will be seated in an accessible seat specifically for Ringo Jam seats.

Common to All Seat Types

• ・Includes a special gift for attendees. *Details will be announced later.

• *Please note that seating areas may change due to venue layout and other factors.

Regarding Ringo Jam Accessible Seat
/ Accessible Seat

• ・Up until now, customers using the Universal Area have been guided according to the circumstances at the venue. From now on, accessible seating will be provided so that customers can enjoy the performance with peace of mind.
• ・In recent years, the number of customers wishing to use the Universal Area has increased. Therefore, we are reviewing the viewing spaces within the venue and our operational system to ensure safe and smooth guidance and operation.
• ・We will continue to strive to create an environment where more customers can enjoy performances with peace of mind.

<Important Notes Regarding Ringo Jam Accessible Seat / Accessible Seat>

• ・As a general rule, these seats are limited to wheelchair users and those with physical disabilities who have difficulty viewing the performance from other seating areas, provided they possess the necessary identification documents.
• ・To use Ringo Jam Accessible Seat / Accessible Seat, you must provide one of the following certification documents: "Physical Disability Certificate," "Mental Disability Health and Welfare Certificate," "Intellectual Disability Certificate," or "Doctor's Medical Certificate."　You will also be asked to present the document when entering the venue on the day of the performance.
• ・Please be sure to bring the valid identification document. Entry will be denied if we are unable to verify the certification document. Thank you for your understanding.
• ・Ringo Jam Accessible Seat / Accessible Seats are spaces where you can enjoy the show while remaining in your wheelchair.
• ・Customers who use a wheelchair or have physical disabilities that make it difficult to view the performance from other seating areas are requested to apply for either Ringo Jam Accessible Seat or Accessible Seats.
• ・Changes from Ringo Jam Accessible Seat or Accessible Seat to other seating categories, or from other seating categories to Ringo Jam Accessible Seat or Accessible Seat, are not permitted. Thank you for your understanding.
• ・Ringo Jam Accessible Seats are tickets that include the benefits of the Ringo Jam Seat in addition to the regular Accessible Seat. Please note that this does not mean that you will be seated in an accessible seat specifically for Ringo Jam seats.
• ・Due to the structure of the venue, the number of Ringo Jam Accessible Seat / Accessible Seat is limited. Sales will end once the planned number of tickets has been reached.
• ・You can apply for up to two tickets for each of Ringo Jam Accessible Seat or Accessible Seat. The available combinations are limited to one of the following: [1 wheelchair user], [2 wheelchair users], [1 wheelchair user + 1 caregiver], [1 wheelchair user + 1 other person], [1 other person], [1 other person + 1 caregiver], or [2 other people].
• ・If you do not use a wheelchair, please select "Other" and provide, to the extent you are comfortable, the reason why you require accessible seating.
• ・If you require two or more caregivers, please contact the performance's designated contact point. Please note that we may not be able to accommodate your request depending on the circumstances.
• ・Caregivers also require a ticket. Please be aware of this in advance.

Notes Regarding the Performance

• ・Resale for profit is prohibited.
• ・One ticket per person is required for children aged 4 and older. Children aged 3 and under are not permitted to enter. Please note that ticket fees will not be refunded in such cases. (Age is determined as of the date of the performance you attend.)
• ・All tickets for this performance will be issued as electronic tickets (smartphone devices: iPhone / Android). No paper tickets will be issued. Please check the application page for details.
• ・On the day of the performance, each person must have one ticket. Please note that you will not be permitted to enter for any reason if you do not have your ticket.
• ・If an accompanying guest does not have a smartphone compatible with electronic tickets, their identity will be verified at a dedicated counter on the day of the performance using valid identification.
  Both the applicant and accompanying guest must bring documents that can be used to verify their identities and arrive together with the ticket applicant. Entry may be refused if we are unable to verify their identity.
• ・If the ticket applicant is unable to attend, an accompanying guest who does not have a smartphone compatible with electronic tickets will not be permitted to enter on their own.
• ・Minors must obtain parental consent before attending. (You may be asked to present documentation confirming your age.)
• ・Tickets are non-refundable unless the performance is postponed or cancelled. No refunds will be issued if the performance is cancelled after it has begun.
• ・Depending on your seat, you may have difficulty seeing parts of the stage or performance, or hearing the performers clearly. Please note that cancellations or refunds cannot be accepted due to viewing conditions issues. Please apply only after acknowledging this in advance.
• ・The performance may be recorded or photographed, and audience members may appear in video or audio recordings. Please be aware of this in advance.
• ・The use of cameras, camera-equipped mobile phones, video cameras, tape recorders, or other recording/photographic equipment to photograph or record the performing artists is strictly prohibited.
  If such activity is discovered, you will be required to immediately delete the data, the recording devices may be confiscated, and you will be asked to leave the venue. Legal action may also be taken.
• ・During the performance, you may stand in front of your own seat while watching the performance. However, please refrain from leaving your assigned seat or standing on your chair.
• ・Customers with reserved seating must remain seated during the performance. Standing is not permitted.
• ・ets are not allowed inside the venue. However, assistance dogs, such as guide dogs, are permitted. If you are attending with an assistance dog, please contact the performance's designated contact point in advance so that we can assist you smoothly.
• ・Tickets obtained through unofficial channels, including auctions, ticket shops, scalpers, and social media, will be considered for profit and will be invalidated.
  *The same applies once the item has been listed for sale, even if the auction does not result in a completed transaction. Please note that ticket fees will not be refunded.
• ・Please note that tickets purchased through resale sites or other unofficial channels will not be accepted for entry at the venue on the day of the performance. Ticket fees will not be refunded.
• ・Exchanging seats with other attendees or watching the performance from a seat other than your assigned seat is prohibited.
• ・If any violation is discovered, strict measures may be taken, including invalidation of tickets for the relevant performance and mandatory withdrawal from the Official Fan Club.
• ・To prevent ticket resale, identity verification may be conducted upon entry for both the ticket applicant and accompanying guest. Please bring valid identification documents when attending the performance.

Valid ID documents

Applicants and accompanying guests must each bring one of the following valid forms of identification.
Please bring one form of identification with a photograph, or at least two forms of identification without photo ID.
(Expired documents and copies are not accepted.)
If we are unable to verify your identity on the day of the performance, you may be refused entry. In such cases, ticket price or any fees incurred during the purchase will not be refunded. Please be aware of this in advance.

[Valid Identification Documents]
Photo ID → One document is sufficient.
(1) Driver's license or other licenses with photo ID
(2) Passport for entry and exit
(3) My Number Individual Number Card *My Number Notification Card is not accepted
(4) Student ID card with photo / student handbook
(5) Physical Disability Certificate
(6) Mental Disability Health and Welfare handbook
(7) Intellectual Disability Certificate
(8) Residence Card
(9) Special Permanent Resident Certificate
(10) Any other government-issued identification document with a photograph that confirms the following three items: name, current address, and date of birth.


ID without a photo → Two documents are acceptable (e.g., Certificate of Eligibility, student ID card)
(1) Certificate of Eligibility, Medical Expense Recipient Certificate, Long-Term Care Insurance Card, Public Assistance Recipient Certificate
(2) Student ID card or student handbook without an photo ID
(3) Any other official document that confirms your name, current address, and date of birth

Important Information Regarding Attendees

• ・Please note that the venue opening and performance start times may be subject to change.
• ・After the performance ends, please leave venue area promptly and do not linger.
• ・We may conduct bag checks upon entry. Please note that we may refuse entry to anyone who does not cooperate.
• ・If you feel even slightly unwell, please notify a nearby staff member or visit one of the first-aid stations located throughout the venue.
  Likewise, if you notice any guests around you who appear unwell, please inform a staff member.
• ・Please be aware that staff may approach guests who appear to be feeling unwell.
  Depending on the circumstances, entry or continued attendance may be refused. Thank you for your understanding.
• ・Dangerous behavior, such as throwing objects onto the stage or approaching the stage, is strictly prohibited. During the performance, viewing from any area other than your assigned seat is prohibited.
• ・Illegal parking or parking on the street are strictly prohibited.
• ・Stopping or parking near the venue is not permitted. Please refrain from dropping off or picking up guests by car.
• ・If you encounter any problems or notice anything that requires attention inside the venue, please notify a nearby staff member. If you contact us after the performance or after you have left, it may be difficult for us to confirm the situation, and we may be unable to assist you.

• *Failure to comply with the above rules, refusal to follow staff instructions, or engage in any behavior deemed inappropriate by the organizers, you may be refused entry or asked to leave the venue. In such cases, ticket refunds will not be provided.
  Please note that the above information may be updated or changed without prior notice. Thank you for your understanding.