※Please check※

GPS check-in method​​​​​​​​​​

Location information could not be obtained.

GPS (location notification) function
How to turn it on

For iPhone users

Step 1
*Swipe the screen to the right

  • 1. Go to [Settings] → [Privacy and Security]

  • 2. Select [Location Services]

  • 3. Turn on [Location Services]

  • 4. Select [Safari Websites]

  • 5. Turn on [Precise location information]

  • *If the [Safari/Google Chrome] icon does not appear in [Location Services], a message will appear on your browser asking "Do you want to allow location access while using Safari?" Please select "Allow."

Step 2
*Swipe the screen to the right

  • 1. Select [Settings] → [Safari]

  • 2. Select [Location] under [Safari]

  • 3. Select [Allow]

Android users

Step 1

  • 1. Go to [Settings] → [Location and Security]
  • 2. Check the box for [Enable GPS function] to [On]
  • 3. Open your browser and press MENU → [Settings]
  • 4. [Privacy and Security] → Check the box for [Enable location information] to [ON]. For Android devices, be sure to access the "Settings" screen and turn on GPS. There are many cases where the settings are not completed on the browser alone.
  • *Item names and procedures may vary depending on the device.
  • *If you are using a QR code reader app to read the code, be sure to use Chrome when drawing the lottery.
  • *If you are unable to check in even though location information is ON in "Security and Privacy," please check that [Settings > Apps I use > Location information > Allow, only while using the app] is set.

Step 2

  • 1. Tap the horizontal line to the left of the URL

  • 2. Tap the "Permissions" column

  • 3. Set location information to "Allowed"

  • Speed JAM’S on raffle participation
    Notes

    • This offer is available to Mrs. GREEN APPLE OFFICIAL FAN CLUB "Ringo Jam" members (annual and monthly memberships). (You can also participate by registering on the day of the performance.)
    • Please make sure that your GPS (location notification) function is turned on before participating.
    • Speed JAM’S Please click here to find out how long the raffle will run.
    • スピードJAM’Sくじは各会場から約8km圏内でのみ実施が可能です。(一度チェックインをしている状態でも、範囲圏内から離れてしまうとページ操作ができなくなります。)
    • As it is expected to be very crowded on the day of the performance, the signal at the venue may be unstable. We ask for your cooperation in completing the lottery before coming to the venue.
    • If the winning screen cannot be displayed due to signal strength, you may be asked to present your membership card and identification, so please have these ready in advance.

  • From your Android smartphone
    About use

    • When using Google Chrome from an Android smartphone, you may not be able to use the site properly on some devices. Please try the following.
      ・Update Google Chrome (to the latest version)
      ・Access using a browser other than Google Chrome, such as Firefox
    • If you still get an error after trying the above two steps, please come to the FC booth.
    • In addition, in-app browsers (Yahoo JAPAN app/Google app, etc.) and "Samsung Browser" are not guaranteed to work.

  • FAQ

    "You are out of check-in range. Please move closer to the area" is displayed.

    If you are accessing the site from outside the GPS range, this message will appear. Please try again within approximately 8km of the venue.
    *You can participate in the speed lottery near the venue and at major stations at each venue.

    "Location information could not be obtained" is displayed.

    If you access the site with the GPS function turned off, this message will appear. Please try again after making sure that the GPS function is turned on.

    I can't check in even though I have location services turned on

    • 1. [If location information is enabled only in the browser]
      In addition to checking the location settings on your browser, please check that the GPS function is turned on in your device's settings screen.
    • 2. [If you cannot check in even though the settings on your device are enabled]
      Your browser may not be supported. Please try again with another browser.
    • 3. If you still can't check in after trying the above methods:
      If the software on your device is not up to date, you may not be able to check in properly. Please update the software and OS from the settings screen of your device and try again.