Request for admission
The ticketing schedule varies depending on the ticket you purchase.
Please check how to receive your electronic ticket and enter on the day.
- * Seats will be displayed [3 days before each performance].
venue will be very crowded before and after the doors open, and it may be difficult to connect to the internet. Please be sure to check the following two points in a location with good internet connection by the day before the performance.
- [1] Please make sure to collect and display your tickets by the day before the performance.
- [2] Open your ticket and check that your seat information is displayed on the admission screen.
After the doors open, the electronic ticket handling desk may be crowded, which may cause delays in entry.
We ask for your cooperation in arriving with ample time to spare.
▼About the "Mrs. GREEN APPLE Official App"
https://mrsgreenapple.com/feature/app
- * Please note that if you repeatedly install the app, you will not be able to log in.
Receiving your e-ticket
/How to enter on the day
Please note that the [ticket display date and collection procedure] will vary depending on the advance purchase you have made.
On the ticket display date, TicketPlus will send an email to purchasers displaying their tickets.
■ Regarding tickets purchased through the Ringo Jam members' advance purchase<Ticket display date>
Scheduled approximately two weeks before each performance.
<How to receive>
Please log in to the "Mrs. GREEN APPLE Official App" using the Plus member ID used at the time of purchase to receive your ticket.
https://tixplus.jp/feature/eticketapp/mrsgreenapple.html#nonumber
- * If you purchase multiple tickets, please receive and display them on the smartphone devices of both the applicant and accompanying person.
- * Fan club advance tickets do not have a receipt number.
■ Regarding tickets purchased through the Pia Pre-sale and FamilyMart Pre-sale<Ticket display date>
Scheduled approximately one week before each performance.
<How to receive>
Applicant and accompanying person should log in to the "Mrs. GREEN APPLE Official App" using their own Plus member ID to receive their tickets.
https://tixplus.jp/feature/eticketapp/mrsgreenapple.html#number
- * Please be careful not to log in to the accompanying person's device using the applicant's ID. This will result in an error.
- * The "receipt number" required for receipt will be sent to the email address you provided when applying.
▼If you are unable to receive your electronic ticket or have any other questions, please check the FAQ below.
https://mrsgreenapple.com/feature/e35355b21cd321bbaac6e9d300240219
■ Regarding tickets purchased on a first-come, first-served basis<Ticket display date>
It is scheduled for the day before the performance.
- * However, this is only available on a first-come, first-served basis.
<How to receive>
To issue tickets at this reception, you must install the "Ticket Plaza" app in advance.
If you have already installed it, please make sure to update to the latest version.
To ensure a smooth entry and enjoyment for everyone, please make sure to complete the following before coming to the venue.
- * Advance ticket distribution is mandatory for this performance. Please make sure to complete it before coming to the venue.
- * It is expected to be crowded on the day of the performance, and depending on the signal strength, there is a risk of communication problems at the venue.
Please be sure to install the "Ticket Plaza" app in advance, and after distributing your tickets, download and display them before coming to the event.
[Ticket download procedure]
[1] Please install the smartphone app "Ticket Plaza" in advance.
https://tixplus.jp/feature/dticket_guide/pia_linkage.html[2] Go to Ticket Pia's "My Tickets" and click the "Pick up with e-ticket" button.
Next, select all tickets and press "Pick up at Ticket Plaza."
[3] *If you purchase two or more tickets, please issue them all at once using the Ticket Plaza app, and then distribute them using the Ticket Plaza app (using the "Give" button at the bottom left).
(Please note that tickets cannot be shared among applicants.)
https://tixplus.jp/feature/eticketapp/give.html▼If you are unable to receive your electronic ticket or have any other questions, please check the FAQ below.
https://qa.tixplus.jp/
If your companion has a smartphone
If you don't have one
We will verify your identity with a valid ID at the electronic ticket error support desk. Please make sure that both you and your companions have a document that can verify your identity and come to the venue with the ticket applicant. If we are unable to verify your identity, you may be denied entry.
Please check the special page for valid identification documents.
https://mrsgreenapple.com/feature/babelnotoh_ticketPlease note that the electronic ticket troubleshooting desk will open 1 hour and 30 minutes before the doors open on the day of each performance.
It may be crowded after the doors open, and you may be delayed in getting in.
We ask for your cooperation in arriving with ample time to spare.
Ringo Jam sheet
About face photo registration
For this performance, admission to the Ringo Jam seats is limited to tickets with photo registration.
You will need to register a photo of everyone attending (including accompanying persons).
The review process will take some time, so if you haven't already done so, please register as soon as possible.▼ Register your photo for Mrs. GREEN APPLE e-tickets
https://mrsgreenapple.com/feature/a0fdd0611e34b58251a4d3908fd78445