Mrs. GREEN APPLE on Harmony

Q&A

Can you tell me about e-tickets?

Ticket types

Tickets purchased during this advance sale will be issued via the "Mrs. GREEN APPLE official app."
*For tickets purchased at receptions other than the fan club, please see below.
[Ticket Pia] Pick up your e-ticket (MOALA app)

E-ticket issue date

Tickets will be displayed approximately two weeks before each performance.
* Seat numbers will be displayed 3 days before each performance (planned).
*We will notify you by email when ticket issuance begins.

Electronic ticket display terminal

Electronic tickets will be issued to the smartphones of the applicant and each accompanying person.
Please note that in order to prevent unauthorized ticket resale, the phone numbers of both the applicant and accompanying person must be registered when applying, and the electronic ticket will only be displayed on the smartphone device with that phone number.
About compatible/non-compatible devices

Ticket Distribution

No

How to collect tickets and enter

Please see below for details.
How to receive your smartphone e-ticket and enter the venue

My companion doesn't have a smartphone. What should I do?

On the day of the performance, your identity will be verified at a designated counter using valid identification.
Both the applicant and accompanying person must bring documents that can verify their identity and attend the event together with the ticket applicant.
If we are unable to verify your identity, you may be denied entry.

Learn more about valid ID documents here

If I develop a fever or become unwell close to the performance date and am unable to attend, can I get a refund?

Please note that we are unable to provide refunds.

Can I enter during a performance?

Yes, it is possible.
*Please note that after the show begins, due to production reasons, you may be asked to wait outside the door until you are shown to your seat.

Can I remove my mask during the performance?

As the government's basic response policy was abolished on Monday, May 8, 2023, the "Guidelines for preventing COVID-19 infections at music concerts" were also abolished on the same day.
Visitors to Mrs. GREEN APPLE on “Harmony” will not be asked to wear masks, and will be asked to make their own personal choice and judgment based on their physical condition and living environment.
Please note that if there is a sudden spread of infectious diseases, not limited to COVID-19, and the government or local governments issue warnings to businesses, we may change our response again.

Is it possible to give a gift or a letter to the members on the day of the performance?

A letterbox will be set up in the venue lobby. Please use it to drop off letters to the members.
We will not accept any gifts other than letters.
In addition, "waiting for the performers to enter" or "waiting for the performers to leave" and similar activities are strictly prohibited.

Can I bring in previously sold Lightsticks and Lightbands?

The "MGA Official Light Stick" and "WELTRAUM Light Band" sold at "Zenjin Mito and Weltraum - Meimei Edition" will also continue to be available for use.
You can also bring in products such as the "Atlantis Light Stick" and "NOAH no HAKOBUNE Light Band" that were sold before last year, but they will not work with the "Sync Mode" that controls the lighting.
Please be aware of this.

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