Mrs. GREEN APPLE on “Harmony”≫
Therefore, taking photos and videos during the performance will only be permitted using your own mobile phone or smartphone.

Photos and videos taken can be posted on various social media sites, blogs, etc.
When taking photographs, please be sure to observe the following precautions.

[Notes]
・Flash photography is prohibited.
・The use of professional camera equipment such as digital cameras or single-lens reflex cameras is prohibited.
・The use of photography equipment other than cameras (monopods, tripods, stepladders, selfie sticks, etc.) is prohibited.
・Recording without video is prohibited.
Live streaming of videos is prohibited.
・Please refrain from taking photos above head level.
・If staff determine that your photography or other actions are causing a nuisance to other customers, you may be asked to leave.
・Please be considerate of other customers when taking photos.

Please note that posting will contain spoilers for the performance.
Please consider the customers who are looking forward to this performance and act within the bounds of common sense.

#Mrs.Harmony

Please add it and liven things up.

We hope that each of you will experience "Harmony" and take home wonderful memories.

At Mrs. GREEN APPLE on "Harmony", letterboxes will be installed within the venue.
Please check with the venue for the location.
Please note that we will not accept any gifts or other items other than letters.

The performance will be using the "MGA Official Light Stick."

Please read the following precautions before use.

[How to use]

1. The "MGA Official Light Stick" is sold with batteries already installed.
2. After purchase, please refer to the instruction manual included in the package and press and hold the button (for 2 seconds) to turn the power on.
3. Outside the venue, the light will turn on when the power is turned on. Please check beforehand that the light turns on and works properly.
4. If the power is left on, the battery will decrease, so after checking that the light is on, be sure to press and hold the button (for 2 seconds) to turn the power off.
5. If the lights don't turn on or something isn't working properly, please visit one of the support desks located in two locations in the venue.
6. If the signal to control the lighting color is being sent in the venue after the performance has started, the lights will not light up even though the power is on, but this is not a malfunction. Please enjoy the performance in which the organizers control the lighting.
7. Low battery levels may cause malfunctions, so please replace with new alkaline AAA batteries after each performance.

[For those who already own the Official Light Stick]

If you have already purchased "Zenjin Mito and Weltraum - Meimei Hen" at any of the venues or from the OFFICIAL ONLINE SHOP and are planning to attend "Mrs. GREEN APPLE on "Harmony", please refer to this manual video and replace the alkaline AAA batteries with new ones before coming to the event.
*Replacement batteries will not be sold at the venue.

[For those who have a WELTRAUM Light Band]

"WELTRAUM Light Band" sold at each venue and the OFFICIAL ONLINE SHOP for "Zenjin Mito and Weltraum - Meimei Edition" can still be used. Please refer to this battery replacement image and replace with a new alkaline AAA battery before coming to the event.
*Replacement batteries will not be sold at the venue.

[WELTRAUM Light Band battery replacement method]

Please note that you can also bring along products such as the "Atlantis Light Stick" and "NOAH no HAKOBUNE Light Band" that were sold before last year, but they will not function in the "Sync Mode" that controls the lighting.

[About the Support Desk]
There are two support desks in the venue.
Please check the AREA MAP for detailed location information.
Area map here

Tickets for this performance and admission will only be available via electronic ticket.
In order to ensure a smooth entry and enjoyment of the performance, we ask for your cooperation in receiving and displaying your tickets before arriving at the venue.

Those who purchased tickets through the "Ringo Jam" member advance ticket sales

Request for admission

On the "Mrs. GREEN APPLE official app," you can receive and display electronic tickets up to 10 days before each performance.
Please check your ticket on the app early to ensure admission on the day.
*Seats will be displayed 3 days before each performance.
*We will inform you by email when tickets start to be displayed.

important

You can receive your electronic ticket via the official Mrs. GREEN APPLE app.
*Please note that if you repeatedly install the app, you will not be able to log in.

▼About the "Mrs. GREEN APPLE Official App"
https://mrsgreenapple.com/feature/app

If you have not yet entered your name/furigana in your registration information for Mrs. GREEN APPLE OFFICIAL FAN CLUB "Ringo Jam", please be sure to complete the registration below before coming to the show.

▼ Mrs. GREEN APPLE OFFICIAL FAN CLUB "Ringo Jam" MY Page
https://secure.plusmember.jp/mga/1/mypage/

How to receive your e-ticket/entry on the day

https://tixplus.jp/feature/artist_app/dticket/mrsgreenapple.html
*If you don't see the message "You have received a new ticket" on the app, it may be because you are logged in with a Plus member ID that is different from the one you used when applying.
* Electronic tickets for this performance will require SMS authentication (phone number authentication) upon receipt.
You can only receive your gift certificate on the smartphone device that corresponds to the mobile phone number you entered on the reception screen when you applied.
*If you purchase multiple tickets, please receive and display them on the smartphone devices of both the applicant and accompanying person.
*Tickets for this performance do not have a receipt number. If you tap "TICKET" in the "Mrs. GREEN APPLE Official App" and the name of the performance you purchased is displayed, your ticket has been received.

▼If you have forgotten your login password, click here
https://tixplus.jp/login/forgot.php

▼If you have any questions about SMS authentication, please check the FAQ below.
https://help.tixplus.jp/dticket/245/

▼If you are unable to receive your e-ticket or have any other questions, please check the FAQ below.
https://tixplus.jp/feature/artist_app/faq/mrsgreenapple.html

If your companion does not have a smartphone
*If the accompanying person does not have a smartphone device when applying

On the day of the performance, you will be required to show valid identification at the designated ticket counter.
Both the applicant and accompanying persons must bring documents that can verify their identity and attend the event together with the ticket applicant.
If we are unable to verify your identity, you may be denied entry.
We look forward to seeing you all there.

Those who purchased tickets through Ticket Pia

Request for admission

To issue tickets, you will need to install the "MOALA Pocket" app in advance.
To ensure a smooth entry and enjoyment of the performance, please make sure to complete the following before coming to the venue.

1. Install the "MOALA Pocket" app and update to the latest version
2. Distribution to accompanying persons (only if purchasing 2 or more tickets)
   *Please complete the procedure by the day before.
3. Download and display electronic tickets

*Advance ticket distribution is mandatory for this performance.
*It is expected to be crowded on the day of the performance, and depending on the radio wave conditions, there is a possibility that communication may be disrupted at the venue. Please be sure to install the "MOALA Pocket" app and distribute, download and display your tickets in advance before coming to the venue.
*Please update the app to the latest version before downloading your ticket.

Please install the latest app and distribute/download tickets

For this performance, you will need to install the dedicated smartphone app "MOALA Pocket" for downloading electronic tickets and then download the electronic ticket into the app.
*The app can only be installed on smartphones with settings for Japan.

!!!please note!!!

<For customers purchasing 2 or more tickets>
Advance ticket distribution is required for this performance. You will need to distribute tickets to your companions in advance from Ticket Pia's "My Tickets" and have them download the tickets onto their smartphones themselves.

[Ticket download procedure]
You can also check this link
https://t.pia.jp/guide/moalapocket.jsp

[1] Distribute tickets to your companions
If you purchase two or more tickets, please be sure to distribute the tickets to your companions via Ticket Pia's "My Tickets" before downloading the tickets.
If you download two or more tickets at the same time without distributing them, you will not be able to enter.
Distribution Guide: https://t.pia.jp/guide/share.jsp

[2] Install the app
Please install the dedicated smartphone app "MOALA Pocket" in advance.
・iOS version (iPhone)
https://apps.apple.com/us/app/moala-pocket/id1626245204
・Android version
http://play.google.com/store/apps/details?id=fun.moala.pocket

[3] Download the ticket to the app
Go to Ticket Pia "My Tickets" and press the "Pick up with e-ticket" button.
Next, select the ticket you want to pick up and press "Pick up at MOALA."

The app will start automatically, the ticket will be downloaded into the app, and the ticket will be displayed.
*If you are using an iPhone, a confirmation page will be displayed. Tap "OPEN".
*If the "MOALA Pocket" app is not installed on your smartphone, you will be redirected to the app installation page, where you will need to install the app.

[For those who changed their smartphone model after purchasing tickets]
If you are changing your smartphone, please return your old smartphone to Ticket Pia Cloak, then download the ticket again on your new smartphone by following steps 1) to 3) above.
If you do not "return" the old smartphone, you will not be able to download the app on your new smartphone.

Regarding the "Electronic Ticket Inquiry Desk" on the day of the performance

When purchasing tickets for this performance, please be aware that all admission will be via electronic tickets purchased through the smartphone app "MOALA Pocket."
However, in light of the situation where some customers who have already made payment are unable to download their electronic tickets due to unavoidable circumstances, we will set up an "Electronic Ticket Assistance Desk" near the entrance from the opening time each day.

[Notes]
●Please note that we cannot respond to inquiries such as wanting to charge your smartphone or being unable to download tickets due to data restrictions.
●If you are unable to download your ticket for any of the following reasons, please be sure to bring your identification (※) to the "Electronic Ticket Error Response Counter."

・Those who do not have a smartphone (including accompanying persons and children)
・Those who are unable to download the app due to the specifications of their device
- Anyone who is unable to download the e-ticket for any other reason

(※)…One photo ID
If you do not have a photo ID, we will ask you to provide any two of the following "identification with your name printed on it" to confirm your identity.

・Health insurance card
・Family register copy/extract from family register
・Student ID without a photo
・Pension book
・Resident card
* Only originals are accepted; copies are not accepted

We ask that anyone who is experiencing issues downloading their tickets, including those who have contacted us in advance, please come to the venue as early as possible.
Please note that even if you arrive just before the show starts, you may not be able to make it in time for the start of the show depending on how busy the venue is.
We ask for your cooperation to ensure a smooth entry for everyone.
We look forward to seeing you all there.