フロントエリアについて

• ・The Front Area is located at the front section of the arena.
• ・Admission to the Front Area requires tickets with facial photo registration. All attendees, including both the applicant and accompanying guests, must complete photo registration in advance.
• ・All selected applicants and accompanying guests must register their facial photo by the designated deadline.
• ・Admission will not be permitted without facial photo registration. Even if a photo has been registered, additional identification may be requested if identity verification is difficult.
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• ・Front Area seating for the MUFG Stadium (National Stadium) performances on Saturday, April 18 and Sunday, April 19 is exclusively available to members of the Official Fan Club “Ringo Jam.”

パノラマエリアについて

• ・The Panorama Area is located in the upper section of the stands and offers a panoramic view of the entire venue.

着席指定エリアについて

• ・The Reserved Seating Area is intended for young children and guests who prefer to remain seated while enjoying the concert.
• ・Guests must remain seated throughout the performance. Standing is not permitted.
• -Seats in the Reserved Seating Area do not guarantee proximity to the stage.

Notes regarding the performance

• ・The event will proceed in the event of rain; however, it may be cancelled in the case of severe weather.
• ・Resale of tickets for commercial purposes is strictly prohibited.
• ・One ticket per person is required for children aged 4 and over. Children aged 3 and under are not permitted entry. No refunds will be issued in such cases. (Age is determined as of the performance date.)
• ・Each attendee must present their own valid ticket on the day of the performance. Admission will not be permitted under any circumstances without a ticket.
• ・If an accompanying guest does not have a smartphone compatible with electronic tickets, identity verification will be conducted at the designated counter on the day of the performance.
  Please ensure that both the applicant and accompanying guests bring valid identification and enter the venue together. Admission may be denied if identity cannot be verified.
• ・If the ticket applicant is unable to attend, accompanying guests without a compatible smartphone will not be permitted entry on their own.
• ・Minors must obtain parental or guardian consent prior to attending. Proof of age may be requested.
• ・Tickets are non-refundable unless the performance is postponed or cancelled. No refunds will be issued if the performance is cancelled after it has begun.
• ・Depending on seating location, visibility or audio conditions may be limited. Cancellations or refunds due to viewing conditions will not be accepted.
• ・The performance may be recorded or photographed, and audience members may appear in video or audio recordings.
• Photography, video recording, or audio recording of the performing artists using any device (including cameras, smartphones, video cameras, or recording equipment) is strictly prohibited.​​
  If such activity is discovered, data will be deleted immediately, recording devices may be confiscated, and the individual may be removed from the venue. Legal action may be taken.
• ・ During the performance, you may stand in front of your seat to watch the performance, but please refrain from leaving your seat or standing on your chair.
• ・ Guests in the designated seating area must sit while watching the show. Standing is not permitted.
• ・Universal seating areas are planned to be available within the Front Area, Arena Area, and Stand Area. Guests wishing to use the Universal Area should apply for tickets in one of these areas.
• ・Guests using wheelchairs or requiring accessibility accommodations should contact the relevant inquiry desk after ticket purchase and payment.
  Caregivers are also required to hold a valid ticket.
• ・Pets are not permitted inside the venue. Assistance dogs (e.g., guide dogs) are permitted. Guests attending with assistance dogs are requested to contact the inquiry desk in advance.
• -Tickets obtained through non-official channels, including auctions, ticket shops, scalpers, or social media, will be deemed invalid. This includes tickets listed for resale even if no transaction is completed. No refunds will be issued.
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• ・Tickets purchased through resale websites will not be accepted for entry on the day of the event. No refunds will be provided.
• -Seat exchanges between guests or viewing the performance from seats other than one’s own is prohibited.
• ・In the event of any violation, strict measures may be taken, including ticket invalidation and mandatory withdrawal from the Official Fan Club.
• ・To prevent ticket resale, identity verification may be conducted for both the applicant and accompanying guests upon entry. Please bring valid identification.

Valid ID documents

Important Information Regarding Your Visit

• ・Door opening and performance start times are subject to change.
• ・Regulated exits will be implemented after the performance. Please leave the venue promptly and refrain from gathering outside.
• ・Bringing food or beverages other than water into the arena is prohibited.
• ・Cans, glass bottles, plastic bottles over 601 ml, and hazardous items are not permitted. Baggage inspections may be conducted upon entry. Guests who do not comply may be denied admission.
• ・To ensure your safety and comfort, please stay hydrated and take breaks as needed. Umbrellas, parasols, and tall hats may be used outside the seating area but are not permitted while seated.
• ・Please prepare rain protection such as large plastic bags, raincoats, or rain boots if necessary.
• -Umbrellas, parasols and tall hats may be used outside the auditorium, but please refrain from using them while seated.
• ・ Please bring a large plastic bag (enough to hold your belongings and other items), a raincoat, rain boots, etc. to protect yourself from the rain.
• ・If you feel unwell, please notify a nearby staff member or visit a first-aid station immediately.
  Also, if you notice any customers around you who are feeling unwell, please speak to a member of staff nearby.
• ・Staff may approach guests who appear unwell. 
  Depending on the situation, entry or continued attendance may be refused.
• Jumping　　　  is strictly prohibited to protect the facility and prevent disturbance to surrounding areas.
• -Coin lockers and cloakroom facilities are not available at the venue.
• ・Dangerous behavior such as throwing objects onto the stage or approaching the stage is strictly prohibited. Viewing from any area other than your assigned seat is not permitted.
• ・Illegal parking and street parking are strictly prohibited. Please do not drive to or from the venue.
• No parking is available for attendees. .Please use public transportation.
• ・ There is no parking available for customers. Please use public transportation when coming to the venue.
• ・Smoking is prohibited throughout the venue premises, including electronic cigarettes and smokeless tobacco. Smoking in surrounding areas is also discouraged to avoid inconvenience to local residents.

• *Failure to comply with the above rules, refusal to follow staff instructions, or any behavior deemed inappropriate by the organizers may result in denial of entry or removal from the venue. No refunds will be provided in such cases.
  Please note that the above information is subject to change without prior notice.