Mrs. GREEN APPLE
Official App
Update it for a better experience!
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Check all the information on the app
All information about Mrs. GREEN APPLE is here!
It also has a push notification function that allows you to receive important information as soon as it arrives!*Please turn on push notifications.
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Easily browse member-only content!
Once you log in to the app, you won't need to log in again!
Enjoy a variety of member-only features! -
Display your E-ticket on the app
Easy entry!By using the E-ticket function, your smartphone will become Mrs. GREEN APPLE concert ticket!
*Some performances may not be eligible for E-ticket display on the official app.
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Check all the information on the app
All information about Mrs. GREEN APPLE is here!
It also has a push notification function that allows you to receive important information as soon as it arrives!*Please turn on push notifications.
-
Easily browse member-only content!
Once you log in to the app, you won't need to log in again!
Enjoy a variety of member-only features! -
Display your E-ticket on the app
Easy entry!By using the E-ticket function, your smartphone will become Mrs. GREEN APPLE concert ticket!
*Some performances may not be eligible for E-ticket display on the official app.
All information about Mrs. GREEN APPLE
Check it out with this app!
App-only features
Weather forecast function
Set your living area and check the weather every day!
*Only applies to weather within Japan
TODAY’S PICK
A recommended song from Mrs. GREEN APPLE is updated every day!
You can go directly to your music distribution service by clicking the "LISTEN ON SUB" button!
JAM’S Live
"LIVE STREAMING" on the official Mrs. GREEN APPLE app
Enjoy live streaming exclusive to members.
The "JAM’S LIVE" button will appear on the app HOME during the streaming.
*This event will be held irregularly.
How to Log In
To log in, go to "Login" in the MENU.
"TICKET" is a function for managing the issuance of E-ticket, so please be sure to log in using the Plus member ID of the person who is registered with the fan club.
*The contents of the OFFICIAL SITE can be used without logging in.
How to log in to the app
You can access the "Ringo Jam" content by following these steps.
How to log in to the app
You can access the "Ringo Jam" content by following these steps.
Ticket authentication method
You will need to verify your phone number to view your purchased tickets.
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Tap "Phone Number Verification"
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Enter your smartphone phone number
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Enter the verification number provided in the SMS message.
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Phone number verification completed
Ticket authentication method
You will need to verify your phone number to view your purchased tickets.
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Tap "Phone Number Verification"
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Enter your smartphone phone number
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Enter the verification number provided in the SMS message.
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Phone number verification completed
Notes on logging in to the app
- ・Due to the specifications of this app, only one Plus member ID can be registered per device.
- *Once you log in, you cannot log out. Please be sure to log in with the Plus member ID of the person using this app.
- *If you delete the app from your home screen, you will need to log in when re-downloading it.
However, to prevent fraudulent use such as ticket resale, you can only reinstall the app twice a month.
Please note that if you repeatedly install the app, you will not be able to log in.
Recommended environment
The official Mrs. GREEN APPLE app is for smartphones only.
iOS 15.0 or higher/Android OS 9.0 or higher
- *Internet connection available
- *Smartphone capable of receiving SMS
- *Some smartphone models are not compatible.
FAQ
- Can I use the app on devices other than a smartphone?
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The "Mrs. GREEN APPLE Official App" is for smartphones only.
It is not compatible with feature phones (Gala-kei), Galaho, or Raku-Raku Smartphones.
Operation is not guaranteed on tablet devices (iPad, etc.).
<Recommended environment>
iOS 15.0 or later
Android 9.0 or later
*Limited to devices that can connect to the internet and receive SMS.
*Some smartphone models are not compatible. - How do I download the "Mrs. GREEN APPLE Official App"?
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You can download it from the link below.
iOS version ▶ App Store
Android version ▶ Google Play
*The "Mrs. GREEN APPLE Official App" is for smartphones only.
*Limited to devices that can connect to the internet and receive SMS.
Please check the recommended environment below.
»Q. Can I use the app on devices other than smartphones? - I can't log in to the app.
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"Ringo Jam" members
If you are already a registered member of "Ringo Jam," you can use the app with the same ID and password.
»Check your Plus member ID here
»If you have forgotten your password, click here (reset)
★If the error message [E040002] is displayed
《Here》Please read the help.
If the problem persists
《Here》Please contact us at:
Click here to register as a "Ringo Jam" member
*Please register using a web browser (Safari/Google Chrome).
*Registration is not possible from the "Mrs. GREEN APPLE Official App."
*Operation of the Yahoo!Japan app and other apps is also not guaranteed. - Both my child and I are members of the fan club, but my child does not have a smartphone. Is there a way for my child to use the app?
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Unfortunately, if you do not have a smartphone, you will not be able to use the app.
The content of the "Mrs. GREEN APPLE Official App" and the OFFICIAL SITE and OFFICIAL FAN CLUB "Ringo Jam" that can be accessed from a web browser is the same.
Please use the "Mrs. GREEN APPLE Official App" with one of your membership details, and enjoy it from a web browser with the other membership details.
Please note that you can only register one Plus member ID per device for the app.
Registering the same membership information on the app on multiple devices may cause errors, so please use the app on only one smartphone device.
*If you have already authenticated with a different ID, an alert will be displayed.
*To prevent fraudulent use, you are limited to changing your device and reinstalling the app twice a month. Please note that if you exceed the limit, you will not be able to log in yourself. - What is a "TICKET" on the app?
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This function allows you to issue and manage E-ticket for Mrs. GREEN APPLE live shows.
We will provide further information on the performances for which E-ticket can be issued and how to issue them. - Can one person register multiple apps?
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Only one Plus member ID can be registered per device for the app.
Using the app on multiple devices may cause errors, so please use it on only one smartphone device.
Please note that possession of multiple Plus member IDs is prohibited as it may affect your use of services (including other apps).
Please see below for instructions on how to delete your Plus member ID.
»Q I have multiple Plusmember IDs. - After I reinstalled the app, I can no longer log in.
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To prevent fraudulent use, you are limited to changing your device and reinstalling the app twice a month. If you exceed this limit, you will not be able to log in yourself.
Please note that when you contact us, we may ask you to confirm your usage status, such as the number of installations.
Also, you can only register one Plus member ID per device to the app.
Registering the same membership information on the app on multiple devices may cause errors, so please use the app on only one smartphone device.
If you have accidentally registered multiple IDs, please delete the unnecessary IDs and try logging in again.
»Click here for how to delete your "Plus member ID"
If the issue persists, please contact us here.