Regarding enrollment for children and those who do not own a smartphone
Can children who don't have smartphones join?
Please read the help below.
»Can children (minors) join?
»My child (minor) would like to join. Can I pay the membership fee on his/her behalf?
»Can I only join if I use the registrant's own smartphone or computer?
»My child doesn't have his own email address, can they still register?
»My child doesn't have his own phone number, can he still register?
Can I change my registration information later?
»I accidentally registered a family member's name and date of birth. What should I do?
★Note 1
If you are already logged in to the site, you will not be able to register.
If you are already logged in, be sure to [Log out] and [Clear your browser cache] before proceeding.
★Caution 2
When processing the membership application on your behalf, please do not use the "Mrs. GREEN APPLE official app."
Please be sure to access the site using a web browser (Safari/Chrome).
*Operation of Galaxy Browser (Samsung Internet Browser) and in-app browsers (Yahoo! JAPAN app/Google app) is not guaranteed.
★Note 3
Clearing your browser cache may delete your saved ID and password from your browser.
When logging in again, you will need to enter your ID and password.
Please be sure to manage your ID and password login information carefully so that you do not forget them.
»Can children (minors) join?
»My child (minor) would like to join. Can I pay the membership fee on his/her behalf?
»Can I only join if I use the registrant's own smartphone or computer?
»My child doesn't have his own email address, can they still register?
»My child doesn't have his own phone number, can he still register?
Can I change my registration information later?
»I accidentally registered a family member's name and date of birth. What should I do?
★Note 1
If you are already logged in to the site, you will not be able to register.
If you are already logged in, be sure to [Log out] and [Clear your browser cache] before proceeding.
<For smartphones>
If you are logged in, the [Logout] option will be displayed at the bottom of the top page.
You can log out from there.
*Please check your currently logged in account information on "MYPAGE".
After logging out, please log in with the account information you wish to use.
When processing the membership application on your behalf, please do not use the "Mrs. GREEN APPLE official app."
Please be sure to access the site using a web browser (Safari/Chrome).
*Operation of Galaxy Browser (Samsung Internet Browser) and in-app browsers (Yahoo! JAPAN app/Google app) is not guaranteed.
★Note 3
Clearing your browser cache may delete your saved ID and password from your browser.
When logging in again, you will need to enter your ID and password.
Please be sure to manage your ID and password login information carefully so that you do not forget them.
Other questions about "Registering children and those who do not own a smartphone"
-
Q.
Can children (minors) join?
-
Q.
My child (minor) would like to join. Can I pay the membership fee on their behalf?
-
Q.
Can I only join if I use the registrant's own smartphone or computer?
-
Q.
My child doesn't have their own email address, can they still register?
-
Q.
My child doesn't have his own phone number, can he still register?
-
Q.
Can I change my registration information later?
-
Q.
I accidentally registered a family member's name and date of birth. Can I change it?
If the above does not resolve your issue, please contact us using the details below.