Faq ・ お問い合わせ
DOME TOUR 2025 "BABEL no TOH"
frequently asked Questions
Mrs. GREEN APPLE『Wonder Museum』
About joining
Payment of membership fees
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I was unable to register for the live show in time so please refund me.
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[Monthly membership course] Please tell me the payment methods available.
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I get the message "You have reached the limit on the number of errors" and cannot register as a member.
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I want to register using a credit card, but I get an error message.
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[Monthly fee course] I would like to register using carrier payment, but it is not available.
About logging in
About continuation
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[Annual membership course] What is "automatic renewal"?
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[Annual membership course] Please tell me how to renew my membership.
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[Annual membership course] My membership was cancelled even though it was supposed to be automatically renewed.
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【年会費コース】自動継続を「しない」から「する」に変更できますか？
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[Annual Membership Course] I have it set to auto-renew, but when will the expiration date be renewed?
About withdrawal
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【月会費コース】退会方法と、同月内に再入会した場合の決済について教えてください。
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[Annual membership fee course] Please tell me how to cancel my membership.
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[Annual Membership Course] I can log in to the site even though I didn't complete the renewal procedure. Have you been able to cancel your membership?
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Plus member IDを削除したいです。
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【月会費コース】退会したのに決済が継続しています。
会費コースについて
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What is the difference between the "Monthly Fee Course" and the "Yearly Fee Course"?
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How can I change from the "Monthly Membership Course" to the "Annual Membership Course"?
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Can I change from the "Annual Membership Course" to the "Monthly Membership Course"?
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Can I register for both the "Monthly Membership Course" and the "Annual Membership Course"?
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Can you check if the course has been changed?
個人情報の変更について
Changing your smartphone model
メルマガ・サイトのお問合せについて
特典の発送について
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[Annual membership course] When will I receive my sign-up benefits?
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There was a defect with my membership card and benefits. Can I get it exchanged?
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[For members who joined by June 2024] I will not receive the early enrollment benefits or transfer enrollment benefits.
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Can I change the delivery address from [Overseas] to [Within Japan]?
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現在「月会費コース」会員ですが、今から「年会費コース」に変更した場合は継続特典がもらえますか？
Use of the Site and Content
About the official app "MGA App"
About the points program "Ringo Jam Club"
Weverse AccountのID連携について
About fan letters
others
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Q.
Please let me know the contact information regarding the '10 & “Harmony” COMPLETE BOX'.
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「MGA MAGICAL 10 YEARS LANDMARK IN OIOI MODI」に関するお問い合わせ先を教えてください
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【グッズ通販】「MGA OFFICIAL STORE」に関するお問い合わせ先を教えてください
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旧国内向け通販サイト「Mrs. GREEN APPLE OFFICIAL ONLINE SHOP」に関するお問い合わせ先を教えてください
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Regarding opinions and requests