Changing your smartphone model
[Monthly fee course] If I change my phone model, do I need to go through any procedures? (If I use carrier payment/change my mobile phone company)
Your payment information will not be carried over, so your membership will be automatically removed from the site at the end of the month in which the change was made.
*The monthly service will not be canceled when changing contracts between SoftBank ⇔ Y!mobile ⇔ LINEMO.
If you log in with the same Plus member ID (or email address) at the beginning of the following month,
You will be redirected to a page where you will be asked to pay your monthly membership fee, so please pay using your preferred method.
To access the site, please use a web browser (Chrome/Safari).
*Once your automatic cancellation is reflected, you will be unable to log in and will be redirected to the [Membership Fee Payment Screen].
At that time, please register your preferred payment method.
*Please note that it may take several days for your automatic cancellation to take effect.
If you re-register under the following conditions, you will be able to resume using the service while keeping your membership information (including your joining date and points).
*Please complete the procedure (i.e. pay your membership fee) within 30 days after your cancellation is complete.
● Use the same email address (=Plus member ID) to complete the procedure
＜Caution＞
・If you cancel your membership, your email newsletter settings will be unregistered.
After re-subscribing, please enable your subscription settings from [Email Newsletter Settings] on your My Page.
・If more than 30 days have passed since you completed your cancellation, or if you used a different email address (=Plus member ID) to complete the procedure,
Your registration will not be carried over and you will be required to sign up as a new member.
Please note that if you sign up for the first time, your sign-up date and point information cannot be restored.
Other questions about "Changing smartphone models"
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Q.
[Annual Membership Course] I changed my smartphone model. Do I need to do anything?
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Q.
[Monthly fee course] If I change my model, do I need to go through any procedures? (For those paying by credit card)
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Q.
[Monthly fee course] If I change my phone model, do I need to go through any procedures? (Carrier payment used/no change of mobile phone company)
If the above does not resolve your issue, please contact us using the details below.