Current most common inquiries
[App] Various procedures via the app
Due to its specifications, you cannot change information or perform other procedures through the app.
・Check, change, or suspend card information
·Unsubscribed
・Course change
・Change address, phone number, or email address
Please access the web version of "Ringo Jam" from your browser (Safari/Google Chrome), log in, and then complete the procedure from "MY PAGE."
*For details on the procedure, please refer to the "Help" section of the web version of "Ringo Jam."
Other questions related to "Currently frequently asked questions"
If the above does not resolve your issue, please contact us using the details below.