About the "Mrs. GREEN APPLE Official App"
複数の決済手段で登録してしまいました。
複数の課金方法にて重複してご登録された場合、返金はいたしかねます。あらかじめご了承ください。
どちらか不要な登録をご自身で解除いただきますようお願いいたします。
■アプリ内課金の解約について
Please refer to the following.
≫Q.アプリ内課金（App Store決済／Google Play決済）の退会方法を教えてください
■WEBでの解約について
Please refer to the following.
Other questions about "About the 'Mrs. GREEN APPLE Official App'"
-
Q.
How do I download the "Mrs. GREEN APPLE Official App"?
-
Q.
Can I use the app on devices other than a smartphone?
-
Q.
Both my child and I are members of the fan club, but my child does not have a smartphone. Is there a way for my child to use the app?
-
Q.
I can't log in to the "Mrs. GREEN APPLE Official App."
-
Q.
Do I need to verify my phone number for the app?
-
Q.
I cannot log in to the app because the message "This phone number has already been authenticated with another ID" appears.
-
Q.
What is a "TICKET" on the app?
-
Q.
Can I use both the "Mrs. GREEN APPLE Official App" and "Ringo Jam"?
-
Q.
After I reinstalled the app, I can no longer log in.
-
Q.
Can one person register multiple apps?
-
Q.
If I change my device, can I still use the app?
-
Q.
I'm not receiving push notifications.
-
Q.
I haven't received the phone number verification SMS message.
-
Q.
Can I view the content without paying the membership fee?
-
Q.
The app crashes when I try to receive my e-ticket.
-
Q.
アプリ内課金（App Store決済／Google Play決済）とは何ですか？
-
Q.
アプリ内課金（App Store決済／Google Play決済）で登録したのに会員コンテンツが閲覧できません
-
Q.
WEBサイトで登録しているのに、アプリでも登録してしまいました。
-
Q.
アプリ内課金（App Store決済／Google Play決済）の退会方法を教えてください
-
Q.
アプリ内課金（App Store決済／Google Play決済）を再開したいです
-
Q.
The error message [E040002] appears and I cannot log in to the app.
If the above does not resolve your issue, please contact us using the details below.