≪Mrs. GREEN APPLE Ringo Jam Tour “SHADOWS” ≫
I accidentally purchased a CD from Mrs. GREEN APPLE OFFICIAL STORE that doesn't include the ticket pre-order bonus. Can I cancel the order?
A. If you mistakenly purchased a ticket that included a pre-sale application benefit, we will accept cancellations and refunds.
Customers who have made a purchase will receive an email from Mrs. GREEN APPLE OFFICIAL STORE. If you wish to cancel your order, please follow the instructions in the email.
[Cancellation acceptance deadline]
Until 18:00 on Wednesday, June 24, 2026
*Please note that we will not be able to process applications after the application period has ended.
Other questions about "≪Mrs. GREEN APPLE Ringo Jam Tour “SHADOWS” ≫"
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Please provide the contact information for inquiries regarding ticket applications.
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Where can I buy the CD that comes with the pre-sale ticket application bonus for "SHADOWS"?
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Can non-Ringo Jam members purchase the CD that comes with the "SHADOWS" ticket pre-order bonus?
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I accidentally purchased a CD from an online shop or CD shop other than Mrs. GREEN APPLE OFFICIAL STORE that did not include the ticket pre-application bonus. Can I cancel the order?
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I pre-ordered multiple copies of the "SHADOWS" CD that comes with a ticket pre-order bonus. Can I use multiple "GREEN CODE" cards by myself?
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I don't know how to check my "My Page" for the fastest pre-sale ticket application for "Ringo Jam" annual members of "Lawson Ticket" and CD pre-order purchasers (*for annual members only).
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Is it okay to buy the CDs that grant advance ticket applications for "SHADOWS" for my child as well?
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What is "GREEN CODE"?
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Can a single "GREEN CODE" be used by different people for each performance?
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Can children (minors) apply?
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Can I still enter if my last name has changed since I applied?
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Can applicants and companions be switched after applying?
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If I can't go, can I transfer it?
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Please provide contact information for inquiries regarding each performance (e.g., wheelchair access).
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Can you tell me about e-tickets?
If the above does not resolve your issue, please contact us using the details below.