About logging in

Where can I check my Plus member ID (formerly known as EMTG ID)?

▼If you know and can use your registered email address
Please check the following page.

»If you have forgotten your Plus member ID, click here
*If you do not receive an email, please check here.

Once you enter your registered email address, you will receive an email with the subject "Registration ID Notification."

You can also check your Plus member ID by logging in with your registered email address and password, then going to [Confirm/Change Member Information] on your My Page.

▼If your registered email address is not available
Please contact us by filling out the required information below.

==========
・Full name (in kanji)
・Full name (kana)
・Nickname you set
・Date of birth (8 digits in the Gregorian calendar)
·Your phone number
·Address
・Your email address
・Course you registered for: [Year/Month]
・Membership fee payment method: [Credit card payment/Convenience store payment/Carrier payment]
==========

»If you don't know your Plus member ID, please contact us here

*Please refrain from contacting us from an iCloud address, as many people do not receive our response emails.

*Please note that we will not be able to reply if the required information is left blank.

Depending on your environment, the email with the above link may not launch.

In that case, please click hereInquiry form]Please contact us.
*Please add [Inquiry about unknown Plus member ID] at the beginning of the text.

BACK

If the above does not resolve your issue, please contact us using the details below.