ZENJIN MITO TO IM/MUTABLE ~Interlude~

What if my last name changes?

To all those who applied for the ZENJIN MITO TO IM/MUTABLE FC advance ticket

We are currently receiving a large number of inquiries regarding changes to your registration information.

Therefore, please do not wait for the information to be reflected on the Ringo Jam side, but instead enter your correct personal information on the Ticket Pia application screen and submit your application.

Please rest assured that applications will be subject to a lottery.


We will respond to any corrections or changes to personal information in order. Once the corrections or changes have been completed, we will notify you again.



A. Your registered name (surname) information cannot be changed from My Page.
Please contact us using the details below to make any changes after verifying your identity.


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<Required information>
・Your full name as registered (kanji/kana)
・Last name after change (Kanji/Kana)
- Date of birth (8 digits in the Gregorian calendar)
·prefectures
・Registered phone number
・Registered email address
・Plus member ID
==========


<Request>
Please refrain from contacting us from an iCloud address, as many people do not receive our response emails.
Please note that we will not be able to reply if the required information is left blank.

Depending on your environment, the email with the above link may not launch.
this【Inquiry form]Please contact us.
*Please add [Inquiry about name change] at the beginning of your email.

Please note that we cannot accept name changes that result in the account being held by a different person.
Please note that no changes are possible even for family members.

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If the above does not resolve your issue, please contact us using the details below.

Contact for Opinions, Requests, and Violations

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