Zenjin Mito and I/Mutable ~Interlude~
What if my last name changes?
ZENJIN MITO TO IM/MUTABLE FC 先行にお申込みをされる皆様へ
We are currently receiving a large number of inquiries regarding changes to your registration information.
そのため、「Ringo Jam」側での情報反映をお待ちいただかずに、 「チケットぴあ」のお申込み画面にて「正しい個人情報」をご入力のうえ、お申込みをお願いいたします。
Please rest assured that applications will be subject to a lottery.
個人情報の修正・変更は、順次ご対応させていただきます。 修正・変更が完了しましたら、改めてご案内申し上げます。
A. Your registered name (surname) information cannot be changed from My Page.
Please contact us using the details below to make any changes after verifying your identity.
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＜Required information＞
・Your full name as registered (kanji/kana)
・Last name after change (Kanji/Kana)
- Date of birth (8 digits in the Gregorian calendar)
·prefectures
・Registered phone number
・Registered email address
・Plus member ID
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＜Request＞
Please refrain from contacting us from an iCloud address, as many people do not receive our response emails.
Please note that we will not be able to reply if the required information is left blank.
Depending on your environment, the email with the above link may not launch.
*Please add [Inquiry about name change] at the beginning of your email.
Please note that we cannot accept name changes that result in the account being held by a different person.
Please note that no changes are possible even for family members.
Other questions about "Zenjin Mito and I/Mutable - Interlude"
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Q.
Who can I contact regarding advance ticket enquiries?
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Q.
「月会費コース」から「年会費コース」に変更する方法を教えてください。
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Q.
Could you please tell me about wheelchair areas, universal areas, and carers?
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Q.
Can children (minors) apply?
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Q.
Can I apply for advance tickets if I become a member now?
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Q.
Can children who do not have a smartphone (email address/phone number) join?
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Q.
コース変更できているか確認できますか？
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Q.
Can children who do not have a smartphone (email address/phone number) join?
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Q.
If I can't go, can I transfer it?
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Q.
子ども（未成年）が入会希望です。会費の支払いを代行してもよいですか？
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Q.
【アプリ内課金】月会費コースから年会費コースへのコース変更について
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Q.
Can I still enter if my last name or other details have changed since I applied?
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Q.
Can I apply with the same person as the applicant?
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Q.
Can you tell me about e-tickets?
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Q.
Please tell me how to receive electronic tickets using the official app "MGA App"
If the above does not resolve your issue, please contact us using the details below.