Use of the Site and Content
[Android] I can't watch MOVIE.
A. 以下についてご確認ください。
<JavaScriptの設定>
Please be sure to enable it.
Start Chrome > [:] (menu) in the upper right > Settings > Advanced Settings > Check "Enable JavaScript"
*Display may vary depending on the model, browser, and OS version.
<Cookieの設定>
Launch Chrome > [:] (menu) in the top right > Settings > Site settings > Check if cookies are enabled
<キャッシュのクリア>
Please try clearing your browser cache.
Also, if many other applications are running, please close them first.
<通信環境>
Please play the file in an environment with good radio wave conditions, such as Wi-Fi.
<端末の再起動>
Please turn off the power and then restart it.
<その他>
Regarding viewing from Android smartphones,
When using Google Chrome on some devices, videos may not be played properly.
If you get an error, please try watching the video using a browser other than Google Chrome, such as Firefox.
Firefox browser
*You will be redirected to the Google Play page.
Other questions regarding "Site Usage and Content"
-
Q.
The site isn't displaying properly.
-
Q.
Regarding the use of the video "Mrs. GREEN APPLE original sound source" and photos, videos, etc.
-
Q.
About the translation function
-
Q.
What is the recommended environment?
-
Q.
Will the members-only content be translated?
-
Q.
【JAM'S Draw】カードを引いたときにアニメーションが表示されません。
-
Q.
[iPhone] I can't watch MOVIE.
If the above does not resolve your issue, please contact us using the details below.