Attention

• Regarding the direction
  Important Notes and Requests

  • ● Due to the nature of the performance, this show will utilize lighting effects that involve intense flashing lights (strobe lights) and rapid changes in brightness both on stage and in the audience area.
    If you experience any health problems during the performance, please close your eyes immediately and inform a nearby staff member.

• Tickets are
  Please check the signs before you arrive.

  • ● Tickets for this performance and admission will only be available in electronic form.
  • ● In order to ensure smooth entry and enjoyment of the performance, we ask for your cooperation in receiving your ticket and checking that it is displayed properly before arriving at the venue.
    If you come to the electronic ticket counter after the doors have opened, it may take some time to assist you, and you may not be able to make it in time for the start of the show. Please make sure you arrive early.
  
  Exclusive pre-sale for "Ringo Jam" members and CD pre-order purchasers.
  ・Ponta Pass members get priority access

  Request for admission

  The ticketing schedule varies depending on the ticket you purchase.
  Please check how to receive your electronic ticket and enter on the day.

  • * Seats will be displayed [3 days before each performance].

  
  Around opening time, venue can be very crowded, and internet access may be difficult. Please be sure to check the following two points in a place with good internet connection before the performance day.
  
  [1] Please confirm your ticket receipt and display by the day before the performance.
  [2] Please open your ticket and confirm that your seat information is displayed on the entry screen.
  
  After opening, the electronic ticket counter may be crowded, which may delay your entry.
  We kindly ask for your cooperation so that you can arrive with plenty of time.
  
  ▼ About the 'Mrs. GREEN APPLE Official App'
  https://mrsgreenapple.com/feature/app

  • * Please note that if you repeatedly install the app, you will not be able to log in.

  
  

  Receiving your e-ticket
  /How to enter on the day

  Please note that the ticket display date and collection procedure will vary depending on the advance ticket purchase method.
  On the day the tickets become available, TicketPlus will send an email to the purchaser with information about the tickets.
  
  ■RingoM members and Ponta Pass members will have priority access.
  Regarding the tickets you purchased
  <Ticket display date>
  We plan to announce the dates approximately 10 days before each performance.
  
  <Regarding how to receive the item>
  Please log in to the "Mrs. GREEN APPLE Official App" using the Plus member ID you used when purchasing your ticket to receive it.
  https://mrsgreenapple.com/feature/8a2b788ac0c5940be5323787f5530085

  • * If you purchase multiple tickets, please receive and display them on the smartphone devices of both the applicant and accompanying person.

  
  ▼If you are unable to receive your electronic ticket, or for any other questions, please check the FAQ below.
  https://mrsgreenapple.com/feature/e35355b21cd321bbaac6e9d300240219
  
  ▼If you are unable to receive your tickets via the Lawson Ticket e-ticket app, or for any other questions, please check the FAQ below.
  https://faq.l-tike.com/
  
  

  If your companion has a smartphone
  If you don't have one

  Identity verification will be conducted at the electronic ticket troubleshooting desk using a valid form of identification. Both the applicant and accompanying person must bring identification documents and arrive together with the ticket applicant. Entry may be refused if identity verification cannot be completed.
  
  Please check the special page for a list of valid identification documents.
  https://mrsgreenapple.com/feature/ringojamtour_shadows#ticket
  
  Please note that the electronic ticket support desk will begin handling issues starting 1 hour before the venue opens on the day of each performance.
  The venue may become crowded after opening, and there may be delays in entry.
  We kindly ask for your cooperation in arriving with plenty of time to spare.
  
  

  About face photo registration

  Entry to this performance requires a ticket with a registered photo.
  All attendees (including accompanying persons) will be required to register their facial photographs.
  The review process will take some time. If you haven't already, please register as soon as possible.
  
  ▼ Mrs. GREEN APPLE e-ticket photo registration
  https://mrsgreenapple.com/feature/a0fdd0611e34b58251a4d3908fd78445

  [On the day of the performance, please contact the "Electronic Ticket Inquiry Desk"]
  Regarding
  Identity verification will be conducted at the electronic ticket issue support desk using a valid form of identification. Both the applicant and accompanying person must bring identification documents and arrive together with the ticket applicant. Entry may be refused if identity verification cannot be completed.
  
  Please check the special page for a list of valid identification documents.
  https://mrsgreenapple.com/feature/ringojamtour_shadows#ticket
  
  Please note that the electronic ticket support desk will begin handling issues starting 1 hour before the venue opens on the day of each performance.
  The venue may become crowded after opening, and there may be delays in entry.
  We kindly ask for your cooperation in arriving with plenty of time to spare.

  ■Ringo Jam Tour “SHADOWS” PHOTO SPOT
  About "Misepas"
  
  

  Display of electronic tickets

  Please be sure to check the following two points in advance in a location with a good internet connection.
  
  [1] Please check the ticket display on the 'Mrs. GREEN APPLE official app' before the day of the performance.
  https://mrsgreenapple.com/feature/8a2b788ac0c5940be5323787f5530085

  • * If you purchase multiple tickets, please receive and display them on the smartphone devices of both the applicant and accompanying person.

  [2] Open your ticket and check your assigned time slot.
  If you are late, you may not be able to participate. If you are unable to view the information, please come to the support desk on the day of the event in advance.

• Official goods will be sold at venue.
  Notes regarding

  Due to congestion, the signal strength around venue may be unstable.
  To ensure a smooth experience, we kindly request your cooperation in completing the following steps in advance.
  
  
  • ● If you have a ticket, please check the following two points before coming to the venue.
    [1] Please check that you have received and displayed your ticket by the day before the performance.
    [2] Open your ticket and confirm that your seat information is displayed on the entry screen.
  • ● If you have created a list of items you wish to purchase using the quick order system "QO-kun," please prepare a screenshot of the QR code screen before coming to the venue.
  
  Click here for "QO-kun"
  https://qo-kun.com/mrsgreenapple/
  
  Details about venue sales can be found here.
  https://mrsgreenapple.com/feature/ringojamtour_shadows_goods
  
  
  
  
  
  

• Fan club venue initiatives
  Notes regarding

  Due to congestion, the signal strength around venue may be unstable.
  To ensure a smooth experience, we kindly request your cooperation in completing the following steps in advance.
  
  
  • ● For those planning to participate in the "Speed JAM’S" Sweepstakes
    * You can participate in the raffle within a GPS radius of approximately 3 km from each of the following locations: venue. Please take part before arriving at the event. Thank you for your cooperation.
    * If you have a winning ticket, please show the winning screen and come to the “Speed JAM’S Lottery” booth.
  
  Details of the fan club venue events can be found here.
  https://mrsgreenapple.com/feature/ringojamtour_shadows_special

• Items prohibited from being brought into venue

  

• Please help us by entering early.

  • ● Depending on your seat, it may take some time to arrive at your seat after entering. Please allow yourself plenty of time. Once you have entered, re-entry is not permitted under any circumstances.
  • ● There are no coin lockers or cloakrooms at the venue. Please refrain from bringing large luggage.

• 車でのご来場・送迎について

  • ● 以下の会場に限り、お客様用駐車場をご利用いただけます。
    • ・サンドーム福井
    • ・長野ビックハット
    • ・宮城セキスイハイムスーパーアリーナ(有料駐車場)
    駐車可能台数には限りがあるため、当日の混雑状況やご来場のタイミングによっては、満車となり駐車いただけない場合がございます。あらかじめご了承ください。
  • ● アクセス情報
    • ・福井・長野公演のアクセス情報は、こちらをご確認ください。
    • ・宮城公演のアクセス情報は、こちらをご確認ください。
  • ● その他の会場へお越しの際は、公共交通機関をご利用ください。
  • ● Please refrain from illegal parking and parking on the street.

• There will be regulated exit after the show.

  • ● Some venue will implement controlled exit procedures after the performance. Please check your transportation options in advance.
  • ● After the performance, if you are leaving the venue, please disperse without gathering.
  • ● Please note that it may take longer than usual to travel from the venue to the station depending on how busy it is.
  • ● Parking or stopping in the vicinity of the venue is not permitted. Please refrain from picking up or dropping off people off by car.

• Spoilers should be kept within reason.

  • ● There are no official rules or regulations regarding spoilers for ≪Mrs. GREEN APPLE Ringo Jam Tour “SHADOWS”≫ performances.
    However, considering that there are many customers who have been eagerly awaiting this performance, we would appreciate it if you could use the hashtag #MGA_SHADOWS to post on various social media platforms and help to liven up the afterglow of the live show, within the bounds of your good judgment.

• "MGA Official Light Stick"
  There is a live performance using

  • ● ≪Mrs. GREEN APPLE Ringo Jam Tour “SHADOWS”≫ will feature a performance using the "MGA Official Light Stick".
  • ● Please read the following precautions before use.
    [How to use]
    • 1. The "MGA Official Light Stick" is sold with batteries already installed.
    • 2. After purchase, please refer to the instruction manual included in the package and press and hold the button (for 2 seconds) to turn the power on.
    • 3. Outside the venue, the light will turn on when the power is turned on. Please check beforehand that the light turns on and works properly.
    • 4. If the power is left on, the battery will decrease, so after checking that the light is on, be sure to press and hold the button (for 2 seconds) to turn the power off.
    • 5. If the lights do not light up or if the equipment does not function properly, please visit one of the support desks located outside the venue and two inside the venue.
    • 6. If the lights do not light up even when the power is on, if there is a signal in the venue that controls the lighting color after the performance has started, this is not a malfunction. Please enjoy the performance in which the organizers control the lighting.
    • 7. Low battery levels may cause the device to malfunction, so please replace the batteries with new AAA alkaline batteries after each performance.
  
  [For those who already own an Official Light Stick]
  If you have already purchased the "MGA Official Light Stick" and are planning to attend ≪Mrs. GREEN APPLE Ringo Jam Tour “SHADOWS”≫, please refer to this instructional video and replace the batteries with new alkaline AAA batteries before coming to the event.
  • * Replacement batteries will not be sold at the venue.
  
  
  
  [For those who have a WELTRAUM Light Band]
  The "WELTRAUM Light Band" sold at each venue and the OFFICIAL ONLINE SHOP at "Zenjin Mito and Weltraum - Meimei Edition -" held in 2024 will continue to be available for use. Please refer to this battery replacement image and replace the battery with a new alkaline AAA battery before coming to the event.
  • * Replacement batteries will not be sold at the venue.
  
  
  Due to production requirements, the bringing in and use of products such as "Atlantis Light Stick" and "NOAH no HAKOBUNE Light Band" sold in previous years, as well as other light-up items such as penlights and glow sticks, is prohibited. Thank you for your understanding.
  Please note that while you are welcome to bring in the "MGA Official Light Stick Miniature - ORIGINAL ver. -", it will not be synchronized with the live performance.
  
  [About the Lightstick Support Desk]
  We plan to set up support desks at each venue.
  For detailed location information, please check the AREA MAP.
  https://mrsgreenapple.com/feature/ringojamtour_shadows_areamap

• Fan mail should go to the letterbox

  • ● A letterbox will be available at ≪Mrs. GREEN APPLE Ringo Jam Tour “SHADOWS”≫.
    Please check the installation location at venue.
    We regret to inform you that we will not be accepting any gifts other than fan letters. Thank you for your understanding.