[Important] Login and new membership errors and how to fix them
JAM’S NEWS
* [Restored: 12:22]
We have confirmed that there have been some issues today where it is difficult or impossible to log in, as well as new membership registrations.
The service has now been restored and is available as normal.
We will make every effort to prevent a similar incident from occurring in the future.
We deeply apologize for any inconvenience or trouble caused to our customers.
----------------------------------------------------------------------
*At 12:03, we updated the status regarding new membership issues and app usage.
We have confirmed that there are currently issues where it is difficult or impossible to log in, as well as issues where new members cannot register.
We are currently investigating the cause and taking steps to restore the system.
If you are already logged in to the app, you can continue to use it.
We deeply apologize for any inconvenience or trouble caused to our customers.
We will provide further information once we have confirmed the situation.