About the points program "Ringo Jam Club"
Do points have an expiration date?
A. There is no expiration date, but if you cancel your membership with Ringo Jam, all points you have earned will expire.
You can continue your membership up until the month following your cancellation, and any accumulated points will be retained.
▼Points expiry date
Monthly membership course: 1st day of the month following the month of cancellation
* If you cancel your membership on October 10th,your points will expire on December 1st.
Annual membership course: 1st of the month following the membership expiration date
* If your membership expires on October 31st,your points will expire on December 1st.
*If you re-enroll with the same ID before the expiration date (within one month of the expiration date), your membership information and points will be carried over. Please note that you will be awarded renewal points instead of new enrollment points.If you change from a monthly membership plan to an annual membership plan, you will be awarded new enrollment points for the annual membership plan at the time of the change.
*No new points will be awarded if you take action during the expiration date.
*If you have cancelled your monthly membership or your annual membership has expired at the time points are awarded, points will not be awarded.
Other questions about the "Ringo Jam Club" points program
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Q.
When will points be awarded?
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Where can I check the status of my points?
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Q.
Please tell me about the stages of the points program.
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Q.
I wasn't awarded birthday points on my birthday. When will they be awarded?
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If I change from a monthly membership plan to an annual membership plan, will my points be carried over?
If the above does not resolve your issue, please contact us using the details below.