About the points program "Ringo Jam Club"
Do points have an expiration date?
There is no expiration date, but if you cancel your membership with Ringo Jam, any points you have earned will be forfeited.
You can continue your membership up until the month following your cancellation, and any accumulated points will be retained.
▼Points expiry date
Monthly membership course: 1st day of the month following the month of cancellation
Annual membership course: 1st of the month following the membership expiration date
(Example: Monthly course)
If you cancel on October 10th
Points expire on December 1st
(Example: Annual fee course)
If your membership expires on October 31st
Points expire on December 1st
*If you re-register with the same ID before the expiration date (within one month of the expiration date), your membership information and points will be carried over.
Please note that you will be awarded renewal points instead of new membership points.
If you change from a monthly membership plan to an annual membership plan, you will be given new enrollment points for the annual membership plan at the time of the change.
*No new points will be awarded if you take action during the expiration date.
*If you have cancelled your monthly membership or your annual membership has expired at the time points are awarded, points will not be awarded.
Other questions about the "Ringo Jam Club" points program
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Q.
I am not receiving any points. When will the points be credited?
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Where can I check the status of my points?
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Q.
When does the stage go up?
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Q.
How many members are there at each stage?
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Q.
I joined the month after my birthday, will I still receive points?
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Q.
My birthday was before the points program started, so I won't be able to receive points?
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Q.
If I change my membership plan from a monthly to an annual plan, will my points be carried over?
If the above does not resolve your issue, please contact us using the details below.