Thank you for always using Mrs. GREEN APPLE OFFICIAL FAN CLUB "Ringo Jam".

2025年6月に「年会費コース」にご入会いただいた会員さま向けの、特典「会員証」に関するお知らせです。

We are currently receiving a large number of new membership applications, and it is taking longer than usual to deliver.
We sincerely apologize for the inconvenience and kindly ask for your patience until your items arrive.

◆発送時期
2025年8月25日(月)より順次

◆ Shipment
Membership card

◆Members eligible for shipping

＜日本国内にお住まいの方＞
2025年6月1日(日)～2025年6月30日(月) に「年会費コース」にご入会いただいた会員さま

<People living outside Japan>

2025年6月1日(日)～2025年6月30日(月) に「年会費コース」かつ「特典の発送をご希望」でご入会いただいた会員さま

◆Shipping address

2025年7月6日(日)時点で「MY PAGE」にご登録のご住所宛

◆Delivery Method
＜For residents living in Japan＞

・Delivery will be by regular mail.

Depending on traffic conditions and your area of residence, delivery may take more than 1 week.

For those living outside Japan
・Delivery will be made via international mail.

Depending on traffic conditions and your area of residence, delivery may take more than 1 month.

◆Inquiries About Non-Receipt of Membership Card
Please make inquiries regarding the non-receipt of benefits during the period below.

*Please be sure to check this before applying*

・As for resendingYou have applied.At the time it will be sent to the address registered onMY PAGE, so please check once again to ensure that your current address matches the registered information, as there may be errors or changes in residence.

If you wish to change your registered address, please update it to the correct address by going to "MY PAGE" > "Check/Change Member Information" and then submit your application.
Please note that any resending due to address errors will be charged to the sender, so we appreciate your understanding in advance.

<For those living in Japan>

Please apply using the form below.

[Application period]

2025年9月8日(月)10:00～2025年9月12日(金)23:59まで

>>Click here for undelivered application forms

*The application form can only be accessed during the application period.

<People living outside Japan>

Please contact us from below.

[Application period]

2025年9月13日(土)10:00～2025年9月17日(水)23:59まで

Please select 'Other' for the inquiry type and enter 'Membership card not received' when contacting us.

For inquiries about non-arrival, please contact us here.

◆ Regarding inquiries about defects

Please attach a photo so that we can see the defective part of the bonus and contact us via the details page below.

*The exterior is not a bonus and cannot be exchanged.

>>Click here for details on application