[Annual Membership Course] Delivery Notice for Renewal and Long-Term Renewal Benefits (For members whose membership is valid through November 2026) 

JAM’S NEWS

Thank you for your continued support of the Mrs. GREEN APPLE OFFICIAL FAN CLUB “Ringo Jam”.

This notice is regarding the delivery of renewal benefits and long-term renewal benefits for members who have completed the renewal procedure for the Annual Membership Course.


◆ Shipping Schedule
Shipping will begin sequentially from February 24, 2026 (Tuesday).


◆ Items to be Shipped

<Renewal Benefit>

Original rubber keychain


<Long-Term Renewal Benefit>

Original Carabiner

*Only for members who have been part of “Ringo Jam” for 5 years or more, including the period from the previous fan club.


For details regarding the 2025 renewal benefits and long-term renewal benefits, click here


◆ Eligible Members

・Membership validity after renewal: end of November 2026

*Members whose validity extends beyond December 2026 will be notified at a later date.


◆ Delivery Method

・Items will be delivered via regular mail.

Depending on traffic conditions and your area of residence, delivery may take more than 1 week.


◆ Shipping Address

Items will be shipped to the address registered on MY PAGE as of January 10, 2026 (Saturday).




◆ Inquiries About Undelivered Benefits
If you have not received your benefit items, please contact us during the period below.


Please be sure to check the following before submitting an inquiry:

・Most cases where benefits are not delivered are due to incorrectly entered address information.

・Reshipments will be sent to the address provided on the inquiry form.

・Please also double-check the address registered onMY PAGE.

・If you wish to change your registered address, please go to MY PAGE > Confirm/Change Member Informationand update your address.
・Please note that if a reshipment is required due to an incorrect address or other reasons, shipping charges will be payable upon delivery.


<For members residing in Japan>

Please submit your request using the form below.


[Inquiry Period]

From March 9, 2026 (Monday) at 10:00 to March 13, 2026 (Friday) at 23:59

*The form will only be accessible during the application period.


<For members residing outside Japan>

Please contact us using the link below.


[Inquiry Period]

From March 14, 2026 (Saturday) at 10:00 to March 18, 2026 (Wednesday) at 23:59

*When selecting the type of inquiry, please select "Other" and enter "Continuation benefit not received" before contacting us.

Click here to inquire about non-delivery


◆ Inquiries Regarding Defective Items

Please attach a photo so that we can see the defective part of the bonus and contact us via the details page below.

*Please note that packaging materials are not considered part of the benefit and are not eligible for replacement.

>>Click here for details on the application process

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