[Annual Membership Course] Notice regarding delivery of renewal benefits and long-term renewal benefits [For those whose membership expiration date after renewal procedure is the end of December 2026]
JAM’S NEWS
Thank you for your continued support of the Mrs. GREEN APPLE OFFICIAL FAN CLUB “Ringo Jam”.
This notice is regarding the delivery of renewal benefits and long-term renewal benefits for members who have completed the renewal procedure for the Annual Membership Course.
◆ Shipping Schedule
Starting March 23, 2026 (Monday)
◆ Items to be Shipped
<Renewal Benefit>
Original rubber keychain
<Long-Term Renewal Benefit>
Original Carabiner
*Only for members who have been part of “Ringo Jam” for 5 years or more, including the period from the previous fan club.
For details regarding the 2025 renewal benefits and long-term renewal benefits, click here
◆ Eligible Members
・Membership expiration date after renewal procedure: End of December 2026
*For those whose membership expiration date after renewal procedure is the end of January 2027 or later, we will provide further information at a later date.
◆ Delivery Method
・Items will be delivered via regular mail.
Depending on traffic conditions and your area of residence, delivery may take more than 1 week.
◆ Shipping Address
To the address registered on "MY PAGE" as of Friday, February 6, 2026
◆ Inquiries About Undelivered Benefits
If you have not received your benefit items, please contact us during the period below.
Please be sure to check the following before submitting an inquiry:
・Most cases where benefits are not delivered are due to incorrectly entered address information.
・Reshipments will be sent to the address provided on the inquiry form.
・Please also double-check the address registered onMY PAGE.
・If you wish to change your registered address, please go to MY PAGE > Confirm/Change Member Informationand update your address.
・Please note that if a reshipment is required due to an incorrect address or other reasons, shipping charges will be payable upon delivery.
<For members residing in Japan>
Please submit your request using the form below.
[Inquiry Period]
From 10:00 on Monday, April 6, 2026 to 23:59 on Friday, April 10, 2026
*The form will only be accessible during the application period.<For members residing outside Japan>
Please contact us using the link below.
[Application Period]
From 10:00 on Saturday, April 11, 2026 to 23:59 on Wednesday, April 15, 2026
*When selecting the type of inquiry, please select "Other" and enter "Continuation benefit not received" before contacting us.
Click here to inquire about non-delivery
◆ Inquiries Regarding Defective Items
Please attach a photo so that we can see the defective part of the bonus and contact us via the details page below.
*Please note that packaging materials are not considered part of the benefit and are not eligible for replacement.