[Annual Membership Course] Notice regarding delivery of renewal benefits and long-term renewal benefits [For those whose membership expiration date after renewal procedure is the end of December 2026]
JAM’S NEWS
Thank you for your continued support of the Mrs. GREEN APPLE OFFICIAL FAN CLUB “Ringo Jam”.
This notice is regarding the delivery of renewal benefits and long-term renewal benefits for members who have completed the renewal procedure for the Annual Membership Course.
◆ Shipping Schedule
2026年3月23日(月)より順次
◆ Items to be Shipped
<Renewal Benefit>
Original rubber keychain
<Long-Term Renewal Benefit>
Original Carabiner
*Only for members who have been part of “Ringo Jam” for 5 years or more, including the period from the previous fan club.
For details regarding the 2025 renewal benefits and long-term renewal benefits, click here
◆ Eligible Members
・継続手続き後の会員有効期限:2026年12月末
※継続手続き後の会員有効期限が2027年1月末以降の方につきましては、追ってご案内いたします。
◆ Delivery Method
・Items will be delivered via regular mail.
Depending on traffic conditions and your area of residence, delivery may take more than 1 week.
◆ Shipping Address
2026年2月6日(金)時点で「MY PAGE」にご登録のご住所宛
◆ Inquiries About Undelivered Benefits
If you have not received your benefit items, please contact us during the period below.
Please be sure to check the following before submitting an inquiry:
・特典の未着の多くは、ご登録住所の入力不備が原因となっております。
・Reshipments will be sent to the address provided on the inquiry form.
・Please also double-check the address registered onMY PAGE.
・If you wish to change your registered address, please go to MY PAGE > Confirm/Change Member Informationand update your address.
・Please note that if a reshipment is required due to an incorrect address or other reasons, shipping charges will be payable upon delivery.
<For members residing in Japan>
Please submit your request using the form below.
[Inquiry Period]
2026年4月6日(月)10:00~2026年4月10日(金)23:59まで
*The form will only be accessible during the application period.<For members residing outside Japan>
Please contact us using the link below.
[Inquiry Period]
2026年4月11日(土)10:00~2026年4月15日(水)23:59まで
*When selecting the type of inquiry, please select "Other" and enter "Continuation benefit not received" before contacting us.
Click here to inquire about non-delivery
◆ Inquiries Regarding Defective Items
Please attach a photo so that we can see the defective part of the bonus and contact us via the details page below.
*Please note that packaging materials are not considered part of the benefit and are not eligible for replacement.