Thank you for your continued support of the Mrs. GREEN APPLE OFFICIAL FAN CLUB “Ringo Jam”.

2026年8月に「年会費コース」にご入会いただいた会員さま向けの、特典「会員証」に関するお知らせです。

現在大変多くの方から新規ご入会のお申し込みをいただいており、通常よりもお届けに時間を要しております。
大変恐れ入りますが、到着まで今しばらくお待ちいただけますようお願い申し上げます。

◆発送時期
2026年10月19日(月)より順次

◆ Items to Be Shipped
Membership card

◆ Eligible Members

＜日本国内にお住まいの方＞
2026年8月1日(土)～2026年8月31日(月)に「年会費コース」にご入会いただいた会員さま

<For members residing outside Japan>

2026年8月1日(土)～2026年8月31日(月)に「年会費コース」かつ「特典の発送をご希望」でご入会いただいた会員さま

◆ Shipping Address

2026年9月6日(日)時点で「MY PAGE」にご登録のご住所宛

◆ Delivery Method
＜For members residing in Japan＞

・Items will be delivered via regular mail.

Depending on traffic conditions and your area of residence, delivery may take more than 1 week.

For members residing outside Japan
・Items will be delivered via international mail.

Depending on traffic conditions and your area of residence, delivery may take more than 1 month.

◆海外宛て国際郵便物の一時引受け停止および遅延等について

Due to the current international situation, acceptance of international mail to certain countries and regions has been temporarily suspended.

For customers residing in affected areas, items will be shipped once mail acceptance resumes.

We appreciate your understanding.

・Japan Post Website

国・地域別の差出可否

https://www.post.japanpost.jp/int/information/overview.html

◆ Inquiries Regarding Undelivered Membership Cards

If you have not received your membership card, please contact us during the period below.

Please be sure to check the following before submitting an inquiry:

・In many cases, non-delivery is due to incorrect address information.

・Reshipments will be sent to the address provided on the inquiry form.

・Please also double-check the address registered onMY PAGE.

・If you need to update your address, please go to MY PAGE > Confirm/Change Member Information and make the necessary corrections.
・Please note that repeated reshipments due to address errors will be sent with shipping charges payable upon delivery.

<For members residing in Japan>

Please submit your request using the form below.

[Inquiry Period]

2026年11月2日(月)10:00～2026年11月6日(金)23:59まで

*The form will only be accessible during the application period.

<For members residing outside Japan>

Please contact us using the link below.

[Inquiry Period]

2026年11月7日(土)10:00～2026年11月11日(水)23:59まで

※お問い合わせ種別選択は「その他」をご選択いただき、「会員証未着」とご入力の上、ご連絡ください。

Click here to inquire about non-delivery

◆ Inquiries Regarding Defective Items

If your membership card is defective, please attach a photo clearly showing the issue and contact us via the details page below.

*Please note that packaging materials are not considered part of the benefit and are not eligible for replacement.

>>Click here for details on the application process