Payment of membership fees
I am considering new rate plans from 3 carriers. Do I need to take any action?
If you are currently using carrier payment, please be sure to read this.
●For docomo users
・If you are currently using "d Pay" to register for this site, even if you change to "ahamo", your payment registration will remain valid and you will be able to continue using the site.
・You cannot use carrier email addresses (@docomo.ne.jp) with Docomo's new pricing plans "ahamo/irumo".
・If you register on this site using a carrier email address, you will no longer receive notifications from the site, such as email newsletters, so please change your email address from MY PAGE.
About irumo
If you are considering changing to NTT Docomo's new "irumo" pricing plan, which will be available from July 1, 2023, please check the following.
・You can continue to use "d Pay" with Docomo's new pricing plan "irumo."
・If you are currently using "d Pay" to register for this site and change to "irumo", your payment registration will continue and you will be able to continue using the site, but you will not be able to use "sp mode payment".
*For details, please contact docomo.
・If you apply for the "Docomo Mail Option" at the same time as changing your contract to Docomo's new rate plan "irumo", you can continue to use your carrier email address (@docomo.ne.jp).
・If you apply for the "docomo Mail Option" at any time after signing up for "irumo", or if you do not apply for the "docomo Mail Option", you may not be able to use your carrier email address (@docomo.ne.jp) or you may not be able to transfer it.
*The content of the "irumo" service may be subject to change in the future.
*We will inform you separately if there are any changes.
------
●For au users
"au Easy Payment" is currently not available for au's new pricing plan "povo2.0."Therefore, if customers currently using "au Easy Payment" change to "povo2.0", their membership will be automatically cancelled.
*Customers who signed up for "povo" ("povo1.0") before "povo2.0" was released can continue to use the service without any changes.
However, the content of the "povo" service may be subject to change in the future.
We will inform you separately in case of any changes.
Please note that you cannot use carrier email addresses (@au.com/@ezweb.ne.jp) with au's new rate plan "povo."
If you register on this site using a carrier email address, you will no longer receive notifications from the site, such as email newsletters, soplease change your email address from MY PAGE.
------
● For SoftBank users
After March 3, 2022, if you transfer your mobile phone number between the SoftBank, Y!mobile, and LINEMO brands, you can continue to use it.
Please note that you cannot use carrier email addresses (@i.softbank.jp/@softbank.ne.jp/＠vodafone.ne.jp) with LINEMO.
If you register on this site using a carrier email address, you will no longer receive notifications from the site, such as email newsletters, so please change your email address from MY PAGE.
------
Other questions about "Payment of membership fees"
-
Q.
[Monthly membership course] Please tell me the payment methods available.
-
Q.
[Annual membership fee course] Please tell me the payment methods available.
-
Q.
What credit cards can I use?
-
Q.
Can I use debit cards, prepaid cards, or bundle cards?
-
Q.
I get the message "You have reached the limit on the number of errors" and cannot register as a member.
-
Q.
I want to register using a credit card, but I get an error message.
-
Q.
[Annual membership fee course] Please tell me how to pay at a convenience store.
-
Q.
[Monthly fee course] I would like to register using carrier payment, but it is not available.
-
Q.
[Annual membership fee course] Can I change the payment method?
-
Q.
[Monthly membership course] Can I change the payment method?
-
Q.
[Monthly membership course] Do I need to make payment every month?
-
Q.
[Monthly membership course] If I join in the middle of the month, will the payment be calculated on a pro rata basis?
-
Q.
[Monthly Membership Course] If a payment is made twice, is a refund possible?
-
Q.
[Monthly Membership Course] How can I check my current registration status?
-
Q.
[Monthly membership course] Duplicate payments are occurring every month.
-
Q.
Are there any differences in the services provided depending on the payment method?
If the above does not resolve your issue, please contact us using the details below.