Changing your smartphone model
【月会費コース】機種変更をした場合、手続きは必要ですか?
A. 決済方法によって異なりますので以下をご確認ください。
■キャリア決済を利用/携帯会社の変更なし
Basically, your payment will be carried over, so you can use the site with the same Plus member ID (email address).
なお、ご契約内容によっては決済情報が引き継がれない場合もあります。
For details, please contact your mobile phone company.
※ご注意※
<If payment is not carried over>
Your membership will be terminated at the end of the month in which the contract details are changed.
例)auかんたん決済で登録し、3月15日にdocomoへ変更した場合
⇒ Cancel your membership at the end of March ⇒ au Simple Payment will only be billed for usage up to March
If you log in with the same Plus member ID (or email address) at the beginning of the following month,
You will be redirected to a page where you will be asked to pay your monthly membership fee, so please pay using your preferred method.
*There may be a time lag before your cancellation status is reflected.
In addition, if there is a change in the "used (registered) email address" due to a change in model,
After logging in, please edit your registration information in [MY PAGE].
■キャリア決済を利用/携帯会社の変更あり
Your payment information will not be carried over, so your membership will be automatically removed from the site at the end of the month in which the change was made.
*The monthly service will not be canceled when changing contracts between SoftBank ⇔ Y!mobile ⇔ LINEMO.
If you log in with the same Plus member ID (or email address) at the beginning of the following month,
You will be redirected to a page where you will be asked to pay your monthly membership fee, so please pay using your preferred method.
To access the site, please use a web browser (Chrome/Safari).
*Once your automatic cancellation is reflected, you will be unable to log in and will be redirected to the [Membership Fee Payment Screen].
At that time, please register your preferred payment method.
*Please note that it may take several days for your automatic cancellation to take effect.
If you re-register under the following conditions, you will be able to resume using the service while keeping your membership information (including your joining date and points).
*Please complete the procedure (i.e. pay your membership fee) within 30 days after your cancellation is complete.
● Use the same email address (=Plus member ID) to complete the procedure
※ご注意※
・退会すると、メールマガジンの設定が未登録になります。再入会後、マイページ内の【メールマガジンの設定】から購読設定を有効にしてください。
・退会完了から30日以上経過してしまったり、異なるメールアドレス(=Plus member ID)で手続きした場合、ご登録を引き継ぐことができず、新規入会となります。
・新規入会した場合、入会日・ポイント情報は戻すことができませんので、あらかじめご了承ください。
■クレジットカード決済を利用
If you pay by credit card, changing your model will not affect your registration.
Your payments will continue unless you cancel your membership, so there is no need for you to take any special action.
Your ID and password will remain the same, so you can continue to use the site as before.
If there is a change in your "used (registered) email address" due to a change in your device,
After logging in, please edit your registration information from [Confirm/Change Member Information] on MY PAGE.
※ご注意※
To complete the procedure, please access the site using a web browser (Safari/Chrome).
In-app browsers (Yahoo! JAPAN app/Google app) are not guaranteed to work.
The site may not function properly if accessed via various social networking apps such as X, Instagram, or LINE.
Other questions about "Changing smartphone models"
If the above does not resolve your issue, please contact us using the details below.