[Monthly membership course] Cancellation
[Monthly membership course] I canceled my membership, but I am still being charged via credit card.
If you paid your membership fee by credit card, the deadline may vary depending on the credit card company's closing date.
You will be billed the month after or the month after you cancel your membership.Please check the [Date of Use] on your statement.
Example: If you cancel in January
⇒ The final bill will be for January usage (usage date January 5th). ⇒ The actual withdrawal will be in February or March.
*The exact timing of billing will vary depending on the closing dateof your credit card. Please contact your credit card company for details.
If you continue to be billed even after canceling your membership, as in the example below, please contact us.
Example) Cancellation in January ⇒ If the bill is for [Date of Use: February 5th]
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＜Request＞
Please refrain from contacting us from an iCloud address, as many people do not receive our response emails.
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Other questions about "Cancellation of Monthly Membership Course"
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[Monthly membership course] Please tell me how to cancel my membership.
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[Monthly membership course] If I cancel and rejoin within the same month, will the payment be duplicated?
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[Monthly membership course] I canceled my membership, but I am still being charged via carrier billing.
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My membership was supposed to be automatically renewed, but it ended up being cancelled.
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[Monthly membership course] What happens to the payment if I cancel my membership?
If the above does not resolve your issue, please contact us using the details below.