[Monthly membership course] Cancellation
[Monthly membership course] Please tell me how to cancel my membership.
If you are on a monthly membership plan, you can cancel your membership yourself.
*You will be charged up to the month in which you cancel your membership.
1) Log in via web browser (Safari/Chrome)
https://secure.plusmember.jp/mga/1/login/
*Operation of the Yahoo!Japan app and Samsung browser on Galaxy is not guaranteed.
»If you cannot log in, click here
2) After login authentication is complete
Go to [My Page] at the bottom of the site's homepage,go to [Cancellation Procedure] and follow the instructions on the screen.
*If you are using a smartphone, tap "SUPPORT+" todisplay the [My Page] menu.
You canalso go to [MY PAGE] from the menu button "〓" at the top right.
Please note that once your cancellation is complete, you will no longer be able to use the member content.
*This is different from a subscription.
✓ An email stating your cancellation will be sent to your registered email address.
✓Do not try to log in to check if you have canceled your membership.
✓ Please note that the member email newsletter may be sent to you at the same time as you complete the cancellation procedure.
<Caution>
If you cancel your membership to the site, all settings related to email delivery will be set to "OFF."
If you re-register within one month of canceling your membership, please be sure to check the "Email Newsletter Settings" in MY PAGE.
Other questions about "Cancellation of Monthly Membership Course"
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Q.
[Monthly membership course] If I cancel and rejoin within the same month, will the payment be duplicated?
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Q.
[Monthly membership course] I canceled my membership, but I am still being charged via credit card.
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Q.
[Monthly membership course] I canceled my membership, but I am still being charged via carrier billing.
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Q.
My membership was supposed to be automatically renewed, but it ended up being cancelled.
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Q.
[Monthly membership course] What happens to the payment if I cancel my membership?
If the above does not resolve your issue, please contact us using the details below.