ZENJIN MITO TO IM/MUTABLE ~Interlude~
How can I change from the "Monthly Membership Course" to the "Annual Membership Course"?
A.Please see here for the procedure for changing your course.
*Operation is not guaranteed for Galaxy Browser (Samsung Internet Browser) or in-app browsers (Yahoo! JAPAN app/Google app).
Please note that the timing of when membership fees will be incurred will vary depending on when you change from the "Monthly Membership Course" to the "Annual Membership Course."
*Please note that when you change your plan (changing from a monthly plan to an annual plan),a "cancellation completion email for the monthly plan" will be sent.
Please note that the timing of when membership fees will be incurred will vary depending on when you change from the "Monthly Membership Course" to the "Annual Membership Course."
■ If you wish to register for the "Annual Membership Course" within the same month
Example: After canceling the monthly membership in July, you register for the annual membership in July.
You can continue to use your membership information, but you will be charged both the monthly membership fee and the annual membership feeonly in the month in which you complete the procedure.
・Those who live in Japan ・Those who live outside of Japan and do not wish to have the reward shipped
■ If you cancel your monthly membership and then register for an annual membership within the following month
Example: Cancel the monthly membership in June and register for the annual membership in July
You can continue to use your membership information.
If you log in with the same Plus member ID and password, you will be redirected to the membership fee payment screen.
*Please complete the procedure from the login page, not the new member registration page.
■ If you cancel your monthly membership and then register for an annual membership from the month after
Example: Cancel the monthly membership in June and register for the annual membership in August
You will not be able to use the site by transferring your membership information.
Please proceed to the new membership page by clicking "Proceed to membership procedure."
<Please note>
①Even if you cancel your paid membership, your existing Plus member ID will remain valid.Please be sure to use the same Plus member ID (email address) to complete the procedure.
*If you use a different email address to complete the procedure, it willbe treated as a new registration and you will not be able to carry over the information on "Monthly membership course enrollment date and points."
*If you delete your Plus member ID,your Plus member ID will change even if you use the same email address to complete the procedure.
This is different from the Plus member ID used for the monthly membership course, so it cannot be transferred.
② If more than 31 days have passed since you canceled your monthly membership, your enrollment date and points cannot be transferred.If you wish to transfer your enrollment date and points, please be sure to register for the annual membership within 30 days.
■ If you discontinue the procedure after proceeding to the course change page
Please proceed by clicking [JOIN] or by clicking [SUPPORT+] at the bottom of the TOP page and then [Register as a Member].
Select [If you have a Plus member ID] and log in using the Plus member ID you used for the monthly membership course.
You can continue to use your membership information, but you will be charged both the monthly membership fee and the annual membership feeonly in the month in which you complete the procedure.
・Those who live in Japan ・Those who live outside of Japan and do not wish to have the reward shipped
≫ 550 yen (tax included) + Annual membership course Annual membership fee: 6,050 yen (tax included) = Total 6,600 yen (tax included)
・Those who live outside of Japan and wish to have their rewards shipped
≫ 550 yen (tax included) + Annual membership course Annual membership fee: 7,150 yen (tax included) = Total 7,700 yen (tax included)
■ If you cancel your monthly membership and then register for an annual membership within the following month
Example: Cancel the monthly membership in June and register for the annual membership in July
You can continue to use your membership information.
If you log in with the same Plus member ID and password, you will be redirected to the membership fee payment screen.
*Please complete the procedure from the login page, not the new member registration page.
■ If you cancel your monthly membership and then register for an annual membership from the month after
Example: Cancel the monthly membership in June and register for the annual membership in August
You will not be able to use the site by transferring your membership information.
Please proceed to the new membership page by clicking "Proceed to membership procedure."
<Please note>
①Even if you cancel your paid membership, your existing Plus member ID will remain valid.Please be sure to use the same Plus member ID (email address) to complete the procedure.
*If you use a different email address to complete the procedure, it willbe treated as a new registration and you will not be able to carry over the information on "Monthly membership course enrollment date and points."
*If you delete your Plus member ID,your Plus member ID will change even if you use the same email address to complete the procedure.
This is different from the Plus member ID used for the monthly membership course, so it cannot be transferred.
② If more than 31 days have passed since you canceled your monthly membership, your enrollment date and points cannot be transferred.If you wish to transfer your enrollment date and points, please be sure to register for the annual membership within 30 days.
③If you complete the procedure within the same month, the monthly and annual membership fees will be charged twice.
We recommend that you cancel your membership at the end of the month and register for the "Annual Membership Course" at the beginning of the month.
Example: Cancel the "Monthly Membership Course" on June 30th and register for the "Yearly Membership Course" on July 1st
We recommend that you cancel your membership at the end of the month and register for the "Annual Membership Course" at the beginning of the month.
Example: Cancel the "Monthly Membership Course" on June 30th and register for the "Yearly Membership Course" on July 1st
④If you cancel your paid membership, all settings related to email delivery will be set to "OFF."
After re-registering, please be sure to check the "Email Newsletter Settings" in MY PAGE.
After re-registering, please be sure to check the "Email Newsletter Settings" in MY PAGE.
⑤ Please note that monthly and annual membership fees incurred during the membership period cannot be refunded.
■ If you discontinue the procedure after proceeding to the course change page
Please proceed by clicking [JOIN] or by clicking [SUPPORT+] at the bottom of the TOP page and then [Register as a Member].
Select [If you have a Plus member ID] and log in using the Plus member ID you used for the monthly membership course.
Other questions about "ZENJIN MITO TO IM/MUTABLE- Interlude"
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Q.
What if my last name changes?
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Q.
Who can I contact regarding advance ticket enquiries?
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Q.
Could you please tell me about wheelchair areas, universal areas, and carers?
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Q.
Can children (minors) apply?
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Q.
Can I apply for advance tickets if I become a member now?
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Can children who do not have a smartphone (email address/phone number) join?
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Can you check if the course has been changed?
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Q.
If I can't go, can I transfer it?
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Q.
My child (minor) would like to join. Can I pay the membership fee on their behalf?
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[In-app purchase] Changing from monthly to annual membership
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Q.
Can I still enter if my last name or other details have changed since I applied?
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Can I apply with the same person as the applicant?
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Q.
Can you tell me about e-tickets?
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Q.
Please tell me how to receive electronic tickets using the official app "MGA App"
If the above does not resolve your issue, please contact us using the details below.