About withdrawal
[Annual Membership Course] I can log in to the site even though I didn't complete the renewal procedure. Have you been able to cancel your membership?
A. If you do not complete the renewal procedure and your membership expires, you will be considered to have withdrawn from the membership.
However, if you are on the annual membership plan, you can renew your membership within one monthof the expiration date.
Therefore, during that period you will be able to access (log in to) MY PAGE, but because you have canceledyour membership you will not be able to use member-only content.
You will also receive several emails regarding your membership renewal. If you wish to cancel your membership, please do not renew your membership and ignore these emails.
Other questions about "Cancellation"
-
Q.
[Monthly membership course] Please tell me how to cancel my membership and what the payment process is if I rejoin within the same month.
-
Q.
[Annual membership fee course] Please tell me how to cancel my membership.
-
Q.
I would like to delete my Plus member ID.
-
Q.
[Monthly membership course] I have canceled my membership, but payments are still being made.
-
Q.
My membership was supposed to be automatically renewed, but it ended up being cancelled.
-
Q.
Please tell me how to cancel in-app purchases (App Store payment / Google Play payment).
If the above does not resolve your issue, please contact us using the details below.