Display start date

We will inform you via email.

*We will notify you by email when you begin receiving your items.

Electronic ticket display app

Mrs. GREEN APPLE official app "MGA app"

*Each ticket purchaser and accompanying person will need their own smartphone to use the electronic ticket.
*As a measure against ticket resale, you will be required to register the phone numbers of both the purchaser and the accompanying person at the time of purchase. Electronic tickets will only be displayed on the smartphone device associated with those phone numbers. Please be aware of this.
Electronic ticket compatible terminals Please be sure to check this.

Regarding admission on the day

We may ask for identification on the day of the performance.
Please bring a valid form of identification showing the name on your ticket.

• Can I change my last name?

  If your registered surname changes due to unforeseen circumstances, please contact us using the form below, specifying the details.
  Fan club members click here
  

  • Please bring an identification document that shows your new surname on the day of the performance.
• Can I change my name?

  We regret to inform you that we cannot accept any changes to the name on the purchase, regardless of the reason. Please be careful to avoid any mistakes or omissions when making your purchase.

有効な本人確認書類について
※ご購入の前に必ずご確認ください

• List of identity verification documents

  購入者、および同行者は、それぞれ、下記＜有効な本人確認書類＞の内いずれかをお持ちください。
  「顔写真付きの身分証」は1点、「顔写真なしの身分証」は必ず2点をお持ちください。
  （有効期限切れ不可／コピー不可）
  顔写真付きの身分証をご持参ください。以下がその対象です。
  

  ■ ID with photo → 1 piece is OK

  (1) Driver's license, various licenses with a photograph
  (2) Passport for entry and exit
  (3) My Number Individual Number Card *My Number Notification Card is not acceptable
  (4) Student ID card with photo
  (5) Disability certificate
  (6) Mental Disability Health and Welfare Handbook
  (7) Disability certificate
  (8) Residence card
  (9) Special Permanent Resident Certificate
  (10) A publicly issued document with a photograph that confirms the following three items: name, current address, and date of birth.
  

  • ＜ご注意＞
    1.パスポート、学生証に現住所の記載がない場合は、その他に、氏名、現住所、生年月日の3点が確認できる公的な証明書(資格確認書など)をもう1点お持ちください。
    2.身体障がい者手帳、精神障がい者保健福祉手帳、療育手帳について、顔写真が更新されていないものは本人確認ができないことがあります。その場合は、資格確認書など他の公的証明書をもう1点お持ちください。
    3.ご住所を手書きする形式の場合は、現住所をご記入ください。
    ※ご本人確認書類に関し、コピー／手書き／期限切れ／使用不可の細工が施されているものは不可となりますのでご了承ください。

  If you do not have something with a photo of your face.

  ■ ID without a photo → 2 documents are OK (e.g. qualification confirmation, student ID)

  (1) Certificate of eligibility, medical expense recipient certificate, long-term care insurance card, public assistance recipient certificate
  (2) Student ID cards/student handbooks without a photograph
  (3) Any other official document that can verify your name, current address, and date of birth.

  • <Caution>
    1. If you are writing your address by hand, please write your current address.
    2. If the name and date of birth on the two documents you bring match, your current address will be valid if it is written on one of them.
    3. Documents issued for the purpose of submitting to others, such as a residence certificate, cannot be used as identity verification documents. Cash cards, credit cards, membership cards, patient registration cards, and commuter passes are also not considered official documents for identity verification.

  ×Items that are not accepted as identification

  Copies of the above, handwritten items, expired items, various point cards, utility bills for electricity, water, gas, and other types of mail.

  公演当日にご本人確認ができない場合は、ご入場をお断りする場合がございます。
  またその場合のチケット代金、ご購入にかかった手数料のご返金はお受けできません。あらかじめご了承ください。
  保険資格確認書の貸し借りは法律で禁止されております。細工、偽造した身分証明書の使用は全て犯罪行為です。

Ticket Distribution

Cannot be distributed