Mrs. GREEN APPLE

Thank you for always using Mrs. GREEN APPLE OFFICIAL FAN CLUB "Ringo Jam".

The delivery date for benefits for members who have signed up for the "Annual Membership Course" has been decided.

Please wait a little while for your item to arrive.

◆Shipping time
・From Tuesday, September 10, 2024

◆ Shipment
Membership card

◆Members eligible for shipping

Members who joined the "Annual Membership Course" between July 1, 2024 (Monday) and July 31, 2024 (Wednesday)

◆Shipping address

To the address registered on "MY PAGE" as of Wednesday, July 31, 2024

◆Shipping method

・Delivery will be by regular mail.

- Depending on traffic conditions and your area of residence, it may take up to a week for delivery.

Regarding inquiries about undelivered items

If you have not received your package within one week of the shipping date, please check this FAQ and contact us using the application form below.

[Application period]

From Tuesday, September 17, 2024, 10:00 to Monday, September 30, 2024, 23:59

>>Click here for undelivered application forms

*The application form can only be accessed during the application period.

※Notes regarding application※

・Resend As of Monday, September 30, 2024 in"MY PAGEThe certificate will be sent to the address you registered on "Your Registration Information," so please double-check to make sure your current address is correct and that it hasn't changed due to a typing error or if you've moved.

・If you wish to change your registered address, please change it to the correct address from "MY PAGE" > "Confirm/Change Member Information" and then submit your application using this form.
・Please note that re-retrying shipments due to an incorrect address or other reasons will be handled on a cash-on-delivery basis.

◆ Regarding inquiries about defects

Please attach a photo so that we can see the defective part of the bonus and contact us via the details page below.

*The exterior is not a bonus and cannot be exchanged.

>>Click here for details on application