Regarding enrollment for children and those who do not own a smartphone
Can I change my name or registration information later?
Information that can be changed by the customer can be done from [MY PAGE] after logging in.
We cannot accept any changes to the registered name that would result in a different person being registered, even between family members.
<Changes possible>
·nickname
·email address
·telephone number
·address
·password
<Changes not permitted>
・Name (Kanji/Furigana)
・Date of birth
·sex
・Plus member ID
If your surname has changed due to marriage or other reasons, or if there is an error in your date of birth or gender information, please contact us using the information below.
*If any fields are blank, we will not be able to accept any changes, so please make sure to fill in all the fields.
*Please note that if there are significant changes, we may ask you to provide a photo of your identification.
Other questions about "Registering children and those who do not own a smartphone"
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Q.
How can my child join if he or she does not have a smartphone?
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Q.
My child wants to join. Can a parent or guardian pay the membership fee on their behalf?
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Q.
Can I use the membership services if I register using my parent's smartphone or computer?
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Q.
My child doesn't have his or her own email address.
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Q.
My child doesn't have his own phone number.
If the above does not resolve your issue, please contact us using the details below.