Regarding various emails
You will still receive email newsletters even after canceling your membership.
Due to system limitations, there is a possibility that several emails will arrive before you process your cancellation.
If you still receive an email within 7 days after completing the cancellation procedure, please contact us.
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＜Required information＞
・Name (Kanji/Kana)
・Plus member ID
・Date of withdrawal procedure
- Your email address (the one receiving the email)
・Sender (email newsletter) address
- Date and time of the most recent email received
・Email subject
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Depending on your environment, the email with the above link may not launch.
Please contact us using this [Inquiry Form].
Other questions about "Various emails"
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Q.
I haven't received any emails from the fan club.
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Q.
I have not received the reply email containing the URL for new member registration.
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Q.
Where can I subscribe to the members-only email newsletter?
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Q.
How often do you send out email newsletters?
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Q.
I would like to stop receiving the email newsletter.
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Q.
Can I change the email address for receiving the newsletter?
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Q.
I contacted them but haven't received a reply.
If the above does not resolve your issue, please contact us using the details below.