Regarding email newsletter and website inquiries
You will still receive email newsletters even after canceling your membership.
A. Due to system limitations, there is a possibility that several messages will arrive before you complete the cancellation procedure.
If you still receive an email within 7 days after completing the cancellation procedure, please contact us.
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＜Required information＞
・Name (Kanji/Kana)
・Plus member ID
・Date of withdrawal procedure
- Your email address (the one receiving the email)
・Sender (email newsletter) address
- Date and time of the most recent email received
・Email subject
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Depending on your environment, the email with the above link may not launch.
Other questions about "Inquiries about email newsletters and websites"
If the above does not resolve your issue, please contact us using the details below.