[Important] [Annual membership course] About renewal
Even though I don't remember going through any procedures, it was automatically renewed.
▼Monthly fee course
Your subscription will be automatically renewed every month until you cancel your membership.
退会手続きはマイページよりお手続きいただけます。
▼ Annual fee course
ご入会時にクレジットカード決済でお手続きされた場合、もれなく自動継続となります。
As stated in the email regarding your renewal,
"[Important] Other questions regarding the continuation of the annual fee course"
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Q.
What is 'automatic renewal'?
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Q.
Please tell me how to continue the procedure.
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Q.
Please tell me the supported payment methods.
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Q.
Can I check or change my credit card information?
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Q.
How do I stop automatic renewal of my credit card?
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Q.
Can I change the automatic renewal from 'not doing' to 'doing'?
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Q.
Please tell me the payment methods for convenience store payments.
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Q.
Can I change the payment method?
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Q.
I have auto-renewal enabled, but when will the expiration date be renewed?
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Q.
My membership has expired, but can I still proceed with the renewal process?
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Q.
How can I check if my credit card is automatically renewed?
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Q.
Can I change to 'convenience store payment' while it is currently on automatic renewal?
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Q.
I received an email from my credit card company notifying me of my membership fee withdrawal one month before my membership expired.
If the above does not resolve your issue, please contact us using the details below.