Display start date

Two weeks before each performance (tentative)

Seat numbers will be displayed at 6:00 PM, three days before each performance (tentative).
*We will notify you by email when the display begins.

Electronic ticket display app

Mrs. GREEN APPLE official app, "MGA App"

※電子チケットは《申込者・同行者それぞれのスマートフォンに対して》表示されます。
チケット不正転売の対策として申込時に【申込者】【同行者】それぞれの電話番号を登録いただき、その電話番号のスマートフォン端末でしか電子チケットは表示されません。ご注意ください。
電子チケット対応端末 を必ずご確認ください。

Regarding admission on the day

For this performance, all customers are required to register a photo of their face when purchasing an electronic ticket.

• Can I change my last name?

  If for any reason your surname registered with the fan club needs to change, please contact us using the details below.
  Fan club members click here
  

  • *On the day of the performance, please bring identification documents (ID) that show your new surname.
• Can I change my name?

  We regret to inform you that we cannot accept any changes to the name on your application, regardless of the reason. Please be careful to avoid any mistakes or omissions when submitting your application.

Regarding valid identification documents (ID cards)
*Please be sure to check before applying.

• List of identity verification documents

  Applicants and accompanying persons must each bring one of the following valid forms of identification.
  Please bring one form of identification with a photograph, or at least two forms of identification without a photograph.
  (Expired tickets are not accepted / Copies are not accepted)

  ■ ID with photo → 1 piece is OK

  (1) Driver's license, various licenses with a photograph
  (2) Passport for entry and exit
  (3) My Number Individual Number Card *My Number Notification Card is not acceptable
  (4) Student ID card with photo
  (5) Disability certificate
  (6) Mental Disability Health and Welfare Handbook
  (7) Disability certificate
  (8) Residence card
  (9) Special Permanent Resident Certificate
  (10) A publicly issued document with a photograph that confirms the following three items: name, current address, and date of birth.
  

  • <Caution>
    1. If your passport or student ID does not include your current address, please bring another official document (such as a qualification confirmation letter) that can verify your name, current address, and date of birth.
    2. If your photo has not been updated, we may not be able to verify your identity. In this case, please bring another official document such as a qualification certificate.
    3. If you are writing your address by hand, please write your current address.
    *Please note that we cannot accept photocopies, handwritten documents, expired documents, or documents that have been tampered with to make them unusable.

  If you do not have something with a photo of your face.

  ■ ID without a photo → 2 documents are OK (e.g. qualification confirmation, student ID)

  (1) Certificate of eligibility, medical expense recipient certificate, long-term care insurance card, public assistance recipient certificate
  (2) Student ID cards/student handbooks without a photograph
  (3) Any other official document that can verify your name, current address, and date of birth.

  • <Caution>
    1. If you are writing your address by hand, please write your current address.
    2. If the name and date of birth on the two documents you bring match, your current address will be valid if it is written on one of them.
    3. Documents issued for the purpose of submitting to others, such as a residence certificate, cannot be used as identity verification documents. Cash cards, credit cards, membership cards, patient registration cards, and commuter passes are also not considered official documents for identity verification.

  ×Items that are not accepted as identification

  Copies of the above, handwritten items, expired items, various point cards, utility bills for electricity, water, gas, and other types of mail.

  If we are unable to verify your identity on the day of the performance, we may refuse your entry.
  Please note that in such cases, we will not be able to refund the ticket price or any fees incurred during the purchase.
  Lending or borrowing insurance eligibility certificates is prohibited by law. Using tampered or forged identification documents is a criminal offense.

Ticket Distribution

Cannot be distributed

Other details

Please check the official website for further details regarding the performance.
Click here for the special website