[Membership Fee Course] Notice of Start of Membership Card Dispatch [For those who join from November 1, 2024 (Friday) to November 30, 2024 (Saturday)]
Thank you for always using Mrs. GREEN APPLE OFFICIAL FAN CLUB "Ringo Jam".
The delivery date for benefits for members who have signed up for the "Annual Membership Course" has been decided.
Please wait a little while for your item to arrive.
◆Shipping Schedule
Starting from Saturday, December 28, 2024, shipments will be made sequentially.
◆ Shipment
Membership card
◆Members eligible for shipping
Members who join the "Annual Fee Course" from November 1, 2024 (Friday) to November 30, 2024 (Saturday)
◆Shipping address
As of November 30, 2024, the address registered on MY PAGE is sent to you.
◆Shipping method
・Delivery will be by regular mail.
- Depending on traffic conditions and your area of residence, it may take up to a week for delivery.
Regarding inquiries regarding non-delivery of membership cards
If it has been more than two weeks since the shipping date and you have not received your package, please check this FAQ and contact us using the application form below.
[Application period]
From January 13, 2025 (Monday, public holiday) 10:00 to January 22, 2025 (Wednesday) 23:59.
>>Click here for undelivered application forms
*The application form can only be accessed during the application period.
※Notes regarding application※
・Resend As of Wednesday, January 22, 2025 in"MY PAGEThe certificate will be sent to the address you registered on "Your Registration Information," so please double-check to make sure your current address is correct and that it hasn't changed due to a typing error or if you've moved.
・If you wish to change your registered address, please change it to the correct address from "MY PAGE" > "Confirm/Change Member Information" and then submit your application using this form.
・Please note that re-retrying shipments due to an incorrect address or other reasons will be handled on a cash-on-delivery basis.
◆ [For members who joined by June 30, 2024] Regarding inquiries regarding non-delivery of early enrollment benefits and transfer enrollment benefits
Please check this FAQ and contact us via the inquiry form.
◆ Regarding inquiries about defects
Please attach a photo so that we can see the defective part of the bonus and contact us via the details page below.
*The exterior is not a bonus and cannot be exchanged.
>>Click here for details on application