About shipping of rewards
[For those enrolled in the annual membership plan until June 2024] I will not receive the early enrollment benefits or transfer enrollment benefits.
A. 早期入会特典・引継ぎ入会特典未着の受付は2024年12月31日(火)23:59をもって終了いたしました。
現在は再送対応は実施しておりません。ご了承ください。
なお、該当の特典は【2024年6月30日までの「年会費コース」ご入会者さま】が対象です。
Other questions about "Delivery of rewards"
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Q.
[Annual membership course] When will I receive my membership benefits (membership card)?
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Q.
There was a defect with my membership card and benefits. Can I get it exchanged?
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Q.
Can I change the delivery address from [Overseas] to [Within Japan]?
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Q.
I am currently a member of the "Monthly Membership Course", but if I change to the "Annual Membership Course" now, will I receive any renewal benefits?
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Q.
It has been more than five years since I joined, but I have not received the long-term membership benefits.
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Q.
I lost my membership card. Can I have it reissued?
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Q.
Is it possible to reissue the early membership benefit (pin badge)?
If the above does not resolve your issue, please contact us using the details below.