About joining
My family member is already a member, can they join at the same address?
Even if you have the same address, you can join under a different name.
Duplicate registration under the same name is prohibited, but there are no restrictions on registering family members at the same address.
*Please be sure to register the information (name, date of birth, gender) of the person who will actually use the service.
Other questions about "Joining"
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What is "Ringo Jam"?
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How do I join?
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Can I join using something other than a smartphone?
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Can I register using a name other than my real name?
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Can I register multiple times?
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Can I join if I live overseas (outside Japan)?
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I have a "Plus member ID", but I cannot register as an overseas member.
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I have not received the reply email containing the URL for new member registration.
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Are there any email addresses that cannot be used for registration?
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How long does it take to become a member after paying the membership fee?
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The message "Temporary registration" appears and I cannot proceed with the registration process.
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What is the expiration date of my membership?
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I would like to resume in-app purchases (App Store payment / Google Play payment).
If the above does not resolve your issue, please contact us using the details below.