About joining
My family member is already a member, can they join at the same address?
Even if you have the same address, you can join under a different name.
Duplicate registration under the same name is prohibited, but there are no restrictions on registering family members at the same address.
*Please be sure to register the information (name, date of birth, gender) of the person who will actually use the service.
Other questions about "Joining"
-
Q.
What is "Ringo Jam"?
-
Q.
How do I join?
-
Q.
Can I join using something other than a smartphone?
-
Q.
Can I view the site content without paying a membership fee?
-
Q.
Can I register using a name other than my real name?
-
Q.
Can I register multiple times?
-
Q.
Can I join if I live overseas (outside Japan)?
-
Q.
I have a "Plus member ID", but I cannot register as an overseas member.
-
Q.
Are there any email addresses that cannot be used for registration?
-
Q.
How long does it take to become a member after paying the membership fee?
-
Q.
At what stage is registration complete?
-
Q.
The message "Temporary registration" appears and I cannot proceed with the registration process.
-
Q.
What is the expiration date of my membership?
If the above does not resolve your issue, please contact us using the details below.