About joining
At what stage is registration complete?
"Ringo Jam" is not a free service, it is a paid service.
Your membership will be completed when you select the course you wish to register for (annual fee/monthly fee) and pay the fee by "credit card payment," "convenience store payment," or "carrier payment."
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<In case of credit card payment>
After registering your card information [card number, expiration date, security code], payment will be made immediately.
The actual withdrawal date will vary depending on your credit card company's closing date.
*Please note that cancellations and refunds are not possible after payment has been completed.
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<Convenience store payment>
Once you enter the information for [the convenience store where you wish to make payment, your name, and phone number], the number required for payment will be issued.
Your membership will be completed once you make payment at the convenience store of your choice.
It may take up to 180 minutes from payment to completion of your membership.
* Simply issuing a payment number on the site will only result in provisional registration and will not complete your membership.
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<If provisional registration is in progress>
You have already obtained a Plus member ID (formerly EMTG ID) starting with E.
*The Plus member ID itself can be obtained free of charge, so no charges will be incurred.
If you wish to completely delete your Plus member ID, please do so on your Ticket Plus My Page.
»Learn more
*If you have already subscribed to another artist's service with the same Plus member ID, you cannot delete the ID.
Other questions about "Joining"
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What is "Ringo Jam"?
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How do I join?
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Can I join using something other than a smartphone?
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Can I view the site content without paying a membership fee?
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Can I register using a name other than my real name?
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Can I register multiple times?
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My family member is already a member, can they join at the same address?
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Can I join if I live overseas (outside Japan)?
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Are there any email addresses that cannot be used for registration?
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How long does it take to become a member after paying the membership fee?
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What is the expiration date of my membership?
If the above does not resolve your issue, please contact us using the details below.