About joining
Can I register using a name other than my real name?
A. We do not allow membership registration using names other than your real name.
When you are invited to a members-only event or program viewing, you may be asked to bring your ID to verify your identity.
Please note that admission by anyone other than the person in question will be invalid, even if it is in the name of a family member.
Ringo Jam will not be held responsible for any problems that may arise from registering a pen name or someone else's name.
*We do not accept name changes after registration (= obtaining a Plus member ID) is complete.
*Please note that changes are not possible even for family members.When you are invited to a members-only event or program viewing, you may be asked to bring your ID to verify your identity.
Please note that admission by anyone other than the person in question will be invalid, even if it is in the name of a family member.
Ringo Jam will not be held responsible for any problems that may arise from registering a pen name or someone else's name.
Additionally, Ringo Jam prohibits multiple registrations by one person.
Please select either the "Monthly Membership Course" or the "Annual Membership Course".
Other questions about "Joining"
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How do I join?
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Can I join using something other than a smartphone?
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Can I change my name or registration information later?
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Can I join if I live overseas (outside Japan)?
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Can I register multiple times?
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I have a "Plus member ID", but I cannot register as an overseas member.
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My family member is already a member, can they join at the same address?
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Are there any email addresses that cannot be used for registration?
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At what stage is registration complete?
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How long does it take to become a member after paying the membership fee?
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I have not received the reply email containing the URL for new member registration.
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The message "Temporary registration" appears and I cannot proceed with the registration process.
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What is the expiration date of my membership?
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I would like to resume in-app purchases (App Store payment / Google Play payment).
If the above does not resolve your issue, please contact us using the details below.