About joining
What is the expiration date of my membership?
A. It depends on the course you are enrolled in.
▼ Annual membership course
The membership period will be 12 months from the 1st of the month of enrollment.Example: If you joined on July 3rd
⇒Membership validity period: July 1st to June 30th (last day) of the following year
▼Monthly membership course
There is no expiration date. Your membership will be automatically renewed every month until you cancel your membership.
<Please note>
However, in addition to completing the cancellation procedure yourself, you will also be required to cancel your membership if any of the following conditions apply to you.■ In the case of credit card payment
If it is determined that payment cannot be made due to reasons such as limit or expiration of the validity period, your membership may be automatically terminated.
■ In the case of mobile carrier payment
If you cancel your contract with your mobile phone company, your membership will be automatically terminated at the end of that month.
»Click here for a list of withdrawal times and service periods by payment method
Other questions about "Joining"
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How do I join?
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Can I join using something other than a smartphone?
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Can I change my name or registration information later?
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Can I join if I live overseas (outside Japan)?
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Can I register multiple times?
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Can I register using a name other than my real name?
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I have a "Plus member ID", but I cannot register as an overseas member.
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My family member is already a member, can they join at the same address?
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Are there any email addresses that cannot be used for registration?
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At what stage is registration complete?
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How long does it take to become a member after paying the membership fee?
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I have not received the reply email containing the URL for new member registration.
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The message "Temporary registration" appears and I cannot proceed with the registration process.
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I would like to resume in-app purchases (App Store payment / Google Play payment).
If the above does not resolve your issue, please contact us using the details below.