About joining
What is the expiration date of my membership?
It depends on the course you enroll in.
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▼ Annual membership course
Membership will be valid from the 1st of the month of joining for a period of 12 months.Example) For someone who joins on July 3
⇒ Membership expiration date: From July 1 to June 30 of the following year (last day).
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▼ Monthly membership course
There is no expiration date.
Your subscription will automatically continue every month until you cancel your membership.
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<In case of credit card payment>
If it is determined that payment cannot be made due to reasons such as credit limit or expiration of the validity period, your membership may be automatically terminated.
<In the case of mobile carrier payment>
If you cancel your contract with your mobile phone company, your membership will be automatically terminated at the end of that month.
Other questions about "Joining"
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    Q.
  What is "Ringo Jam"?
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    Q.
  How do I join?
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    Q.
  Can I join using something other than a smartphone?
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    Q.
  Can I view the site content without paying a membership fee?
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    Q.
  Can I register using a name other than my real name?
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    Q.
  Can I register multiple times?
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    Q.
  My family member is already a member, can they join at the same address?
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    Q.
  Can I join if I live overseas (outside Japan)?
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    Q.
  I have a "Plus member ID", but I cannot register as an overseas member.
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    Q.
  Are there any email addresses that cannot be used for registration?
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    Q.
  How long does it take to become a member after paying the membership fee?
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    Q.
  At what stage is registration complete?
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    Q.
  The message "Temporary registration" appears and I cannot proceed with the registration process.
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    Q.
  I would like to resume in-app purchases (App Store payment / Google Play payment).
If the above does not resolve your issue, please contact us using the details below.