About joining
Can I register multiple times?
A. おひとり様につき、1名義（1アカウント）のみとさせていただきます。
Please note that registration of multiple accounts is prohibited.
※『Ringo Jam』ではご登録いただくコースをご選択いただけますが、「月会費コース」または「年会費コース」のどちら一方をご選択ください。両コースへの登録はできません。
Additionally, we will not accept any registrations or applications made under another person's name, anonymously, or using a false name.
If we confirm such behavior, we may suspend your "Ringo Jam" service and cancel your membership registration.
Please note that we will not refund any membership fees already paid.
Other questions about "Joining"
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Q.
How do I join?
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Can I join using something other than a smartphone?
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Q.
名前や登録情報は後から変更できますか？
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Can I join if I live overseas (outside Japan)?
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Can I register using a name other than my real name?
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I have a "Plus member ID", but I cannot register as an overseas member.
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My family member is already a member, can they join at the same address?
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Are there any email addresses that cannot be used for registration?
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At what stage is registration complete?
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How long does it take to become a member after paying the membership fee?
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I have not received the reply email containing the URL for new member registration.
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The message "Temporary registration" appears and I cannot proceed with the registration process.
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What is the expiration date of my membership?
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I would like to resume in-app purchases (App Store payment / Google Play payment).
If the above does not resolve your issue, please contact us using the details below.