About joining
Can I register multiple times?
Only one name (one account) per person is allowed.
Please note that registration of multiple accounts is prohibited.
*Ringo Jam allows you to choose the course you wish to register for, but please choose either the "Monthly Membership Course" or the "Annual Membership Course."
Additionally, we will not accept any registrations or applications made under another person's name, anonymously, or using a false name.
If we confirm such behavior, we may suspend your "Ringo Jam" service and cancel your membership registration.
Please note that we will not refund any membership fees already paid.
Other questions about "Joining"
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What is "Ringo Jam"?
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How do I join?
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Can I join using something other than a smartphone?
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Can I view the site content without paying a membership fee?
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Can I register using a name other than my real name?
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My family member is already a member, can they join at the same address?
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Can I join if I live overseas (outside Japan)?
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I have a "Plus member ID", but I cannot register as an overseas member.
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Are there any email addresses that cannot be used for registration?
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How long does it take to become a member after paying the membership fee?
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At what stage is registration complete?
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The message "Temporary registration" appears and I cannot proceed with the registration process.
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What is the expiration date of my membership?
If the above does not resolve your issue, please contact us using the details below.