Changes to registered information
Can I change my registered email address?
You can change your email address information yourself.
After logging in, please go to MY PAGE and complete the procedure under [Confirm/Change Member Information > Confirm/Change Registration Details > Edit].
A "change confirmation email" will be sent to the new address you registered, so please access the URL in the email to confirm the change.
＜Request＞
・When carrying out the procedure, please be sure to access the site using a standard web browser (Safari/Chrome).
- In-app browsers (Yahoo! JAPAN app/Google app) are not guaranteed to work.
・The site may not function properly if accessed via various SNS apps such as "X (formerly Twitter), Instagram, LINE, etc.
*If you do not receive an email, please check the help section below.
If you are unable to make changes, please also read the help below.
Other questions about "Changing registration information"
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Q.
What if my last name changes?
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Q.
Can I change the name on my registration?
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Q.
I registered with the wrong date of birth and gender.
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Q.
What should I do if my address or phone number changes?
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Q.
I cannot change my email address because the message "It is already in use" appears.
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Q.
Can I change my nickname?
If the above does not resolve your issue, please contact us using the details below.