公式アプリ「MGA App」について
Please tell me how to cancel in-app purchases (App Store payment / Google Play payment).
A. App Store/Google Playにて、「更新日の2日前までに」解約をお願いします。
ストアでの処理に時間がかかる可能性がございます。余裕を持ってお手続きください。
解約後は、有効期限まで引き続きサービスを利用できます。有効期限終了後、退会状態となります。
<Caution>
アプリの削除・ログアウトでは解約されませんのでご留意ください。解約しない限り、自動的に更新されます。
We cannot accommodate cancellation requests made after the automatic update. Thank you for your understanding in advance.
Please see below for information on how to cancel.
■iOSの場合
Open the 'App' settings.
Tap your name.
3. Tap on 'Subscription'.
Tap on 'Mrs. GREEN APPLE APP'.
5. Tap on "Cancel Subscription".
※ Appleサポートはこちら
■Androidの場合
1. Open the Google Play app.
2. Tap the profile icon at the top right.
Tap on [Payment and Subscription] and then [Subscription].
4. Select 'Mrs. GREEN APPLE APP'.
Tap on [Cancel Subscription].
Follow the instructions on the screen.
※Google Playヘルプはこちら
「公式アプリ「MGA App」について」に関する他の質問
-
Q.
How do I download the "Mrs. GREEN APPLE Official App"?
-
Q.
Can I use the app on devices other than a smartphone?
-
Q.
Both my child and I are members of the fan club, but my child does not have a smartphone. Is there a way for my child to use the app?
-
Q.
I can't log in to the "Mrs. GREEN APPLE Official App."
-
Q.
Do I need to verify my phone number for the app?
-
Q.
I cannot log in to the app because the message "This phone number has already been authenticated with another ID" appears.
-
Q.
What is a "TICKET" on the app?
-
Q.
Can I use both the "Mrs. GREEN APPLE Official App" and "Ringo Jam"?
-
Q.
After I reinstalled the app, I can no longer log in.
-
Q.
Can one person register multiple apps?
-
Q.
If I change my device, can I still use the app?
-
Q.
プッシュ通知の設定方法を教えてください。
-
Q.
I haven't received the phone number verification SMS message.
-
Q.
電子チケットを受け取ることが出来ないときの対処法を教えてください。
-
Q.
I registered for membership content through in-app purchases (App Store payment / Google Play payment), but I cannot view the content.
-
Q.
I registered on the website, but I also registered on the app.
If the above does not resolve your issue, please contact us using the details below.