frequently asked Questions
[Monthly Membership Course] Can I check or change the credit card information I registered?
If you are registered for the "Monthly Membership Course," when you access MY PAGE, it will show [Membership Status: Continuing].
In addition, the [Confirm/Change/Suspend Card Information] button will only be displayed for those who have selected credit card payment.
Click [Check/Change/Suspend Card Information] to check the currently registered credit card information.
Click [Check/Change/Suspend Card Information] to check the currently registered credit card information.
*The information that can be confirmed is [the last three digits of the card number] and [expiration date].
You can change the registered credit card information by clicking on the [Card Information Change Procedure] displayed on the same page.
<Caution>
If you cancel your membership within the same month (credit card payment/550 yen) and then rejoin (re-register)
You can change the registered credit card information by clicking on the [Card Information Change Procedure] displayed on the same page.
<Caution>
If you cancel your membership within the same month (credit card payment/550 yen) and then rejoin (re-register)
Example: Register with [Credit Card A] in August ⇒ Cancel membership on August 15th ⇒ Re-register with [Credit Card B] on August 16th
You will be billed from each service, and you will have to pay a total of 1,100 yen per month.
*Operation of in-app browsers (Yahoo! JAPAN app/Google app) is not guaranteed.
*The site may not function properly if accessed via various SNS apps such as "X (formerly Twitter), Instagram, LINE, etc.
Other Frequently Asked Questions
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Q.
[Annual fee course] Can I check or change the credit card information I registered?
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Q.
When you log in to the app, it will say "Not registered."
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Q.
I can't log in even though the payment is complete.
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Q.
What if my last name changes?
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Q.
I registered with the wrong date of birth and gender.
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Q.
Can you tell me more about the member benefits?
If the above does not resolve your issue, please contact us using the details below.