A. Please check below for shipping estimates.

▼For those living in Japan

Once renewal procedures are complete, the item will be shipped to your registered address approximately 2-3 months later.

▼For those living outside of Japan

Once renewal procedures are complete, the item will be shipped to your registered address approximately 3 to 4 months later.

As soon as the product is ready for shipment, we will announce it on the "JAM'S NEWS" page of the website.

If you have not received your benefits, please access the article titled "Annual Membership Course:Notice regarding shipping of renewal benefits/ long-term renewal benefits"and apply using the dedicated form within the non-delivery inquiry period.

◆【年会費コース】継続特典・長期継続特典配送に関するお知らせ [継続手続き後の会員有効期限が2026年11月末の方]

Shipping period:From Tuesday, February 24, 2026

【未着受付期間】：2026年3月9日(月)10:00～2026年3月13日(金)23:59まで

*The form will only be accessible during the application period.

詳細はこちら：https://mrsgreenapple.com/news/detail/22315

◆【年会費コース】継続特典・長期継続特典配送に関するお知らせ [継続手続き後の会員有効期限が2026年12月末の方]

発送時期：2026年3月23日(月)より順次

【未着受付期間】：2026年4月6日(月)10:00～2026年4月10日(金)23:59まで

*The form will only be accessible during the application period.

詳細はこちら：https://mrsgreenapple.com/news/detail/22354

*The form will only be accessible during the application period.

*Before you contact us,MY PAGEPlease make sure that your registered address is correct.

*If the application is no longer accepted, please contact us during the next period for accepting undeliverable inquiries. Details will be determined as soon as they are determined.JAM’S NEWSWe will provide information on the following at