[Annual membership course] About renewal
How do I stop automatic renewal of my credit card?
When you access your My Page, if your membership is still renewing, [Automatic renewal] will be displayed next to the "Membership expiration date."
If you have canceled automatic renewal, your "Registered Credit Card Information" will not be displayed.
To stop automatic renewal, please change your "Registered Credit Card Information" on "My Page".
You can stop the video on the page you are redirected to by clicking on it.
You can cancel your membership up until the 20th of the month your membership expires.
Please note that your subscription will be automatically renewed after the due date.
*Please be sure to access the site using a web browser (Safari/Chrome).
Other questions about "Annual membership course renewal"
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Please tell me how to continue the procedure.
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Even though I don't remember going through any procedures, it was automatically renewed.
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My membership has expired. Can I still renew my membership?
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What is "automatic credit card renewal"?
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How can I check if my credit card is automatically renewed?
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Can I change the credit card information used for automatic renewal?
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How can I change automatic renewal from "no" to "yes"?
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My subscription is automatically renewed, but I would like to continue it by paying at a convenience store. What should I do?
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I have auto-renewal enabled, but when will the expiration date be renewed?
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I received an email from my credit card company notifying me of my membership fee withdrawal one month before my membership expired.
If the above does not resolve your issue, please contact us using the details below.