frequently asked Questions
Please tell me how to receive electronic tickets using the "Mrs. GREEN APPLE Official App"
■About electronic tickets
Ticket issuing method: "Mrs. GREEN APPLE official app"
Ticket display: Approximately 2 weeks before each performance (scheduled)
Seat number display: 3 days before each performance (scheduled)
Receipt is only possible on the device with the smartphone phone number registered when applying.
*We will notify you by email when ticket issuance begins.
Receiving e-ticketsPhone number verificationFor more information, please contact Ticket Plaza after the tickets start being displayed.
▼ Ticket Plaza Inquiry
https://tixplus.jp/feature/artist_app/faq/mrsgreenapple.html
Please also refer to the following:
▼About the "Mrs. GREEN APPLE Official App"
Other Frequently Asked Questions
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Q.
"Privacy Policy" will be displayed.
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Q.
Can I change the delivery address from [Overseas] to [Within Japan]?
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Q.
[Monthly Membership Course] Can I check or change the credit card information I registered?
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Q.
When you log in to the app, it will say "Not registered."
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Q.
I can't log in even though the payment is complete.
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Q.
What if my last name changes?
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Q.
I registered with the wrong date of birth and gender.
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Q.
Can you tell me more about the member benefits?
If the above does not resolve your issue, please contact us using the details below.