Payment of membership fees
[Monthly Membership Course] When will my credit card be charged?
A. For the month you joined, you will receive a new membership on the day you joined.A monthly fee will be charged.
From the following month onwards, the monthly fee for that month will be charged on the 5th of each month.
*The closing date and withdrawal date for your credit card may vary depending on your credit card company. For more details, please check the invoice from your credit card company.*
(example)
If you join on 12/28
・December usage → Billed on December 28th
・January usage → Billing will be donearound January 5th(the date when billing data is sent to the card company)
・For usage from February onwards, billing will be done around the 5th of each month
If you cancel your membership on 1/3
・December usage → Billing will be donearound December 5th(the date when billing data is sent to the card company)
・January usage → Billing will be donearound January 5th(the date when billing data is sent to the card company)
⇒Even if you cancel your membership before the 5th of the month in which you use the service, you will still be billed around the 5th of each month.
Other questions about "Payment of membership fees"
-
Q.
I was unable to register for the live show in time so please refund me.
-
Q.
[Monthly membership course] Please tell me the payment methods available.
-
Q.
I get the message "You have reached the limit on the number of errors" and cannot register as a member.
-
Q.
I want to register using a credit card, but I get an error message.
-
Q.
[Monthly fee course] I would like to register using carrier payment, but it is not available.
-
Q.
[Monthly membership course] Can I change the payment method?
-
Q.
[Monthly membership course] Do I need to make payment every month?
-
Q.
[Monthly membership course] If I join in the middle of the month, will the payment be calculated on a pro rata basis?
-
Q.
[Monthly Membership Course] How can I check the status of my monthly payments?
-
Q.
[Monthly Membership Course] There has been a duplicate payment. Can I get a refund?
-
Q.
What are in-app purchases (App Store payments / Google Play payments)?
-
Q.
[Annual membership fee course] Please tell me the payment methods available.
-
Q.
[Annual fee course] Can I check or change my credit card information?
-
Q.
[Annual fee course] How do I stop the automatic renewal of my credit card?
-
Q.
[Annual membership fee course] Please tell me how to pay at a convenience store.
-
Q.
[Annual membership fee course] Can I change the payment method?
-
Q.
[Annual membership course] I received an email from my credit card company one month before my membership expired informing me of the membership fee being deducted.
If the above does not resolve your issue, please contact us using the details below.