Current most common inquiries
【月コース】【クレジットカード決済】請求のタイミングはいつ頃になりますか?
「Ringo Jam」月コースにご入会いただいた登録日に月額料金の請求が発生します。
Starting from the following month, the monthly fee will be charged on the 5th of each month.
*The closing date and withdrawal date for your credit card may vary depending on your credit card company. For more details, please check the invoice from your credit card company.*
Example)
If you join on 12/28
■Usage for December → Billing on December 28
■1月ご利用分→1月5日頃にご請求(カード会社への請求データ送信日)
Starting from the usage in February → Billing around the 5th of each month
If you cancel your membership on 1/3
■12月ご利用分→12月5日頃にご請求(カード会社への請求データ送信日)
■1月ご利用分→1月5日頃にご請求(カード会社への請求データ送信日)
If you cancel your membership before the 5th of the month you are using the service, the billing will still be on Usage Date: Around the 5th of every month.
Other questions related to "Currently frequently asked questions"
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Q.
[Tickets] Please tell me about the ticket application.
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Q.
Please tell me how to continue the procedure.
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Q.
Even though I don't remember going through any procedures, it was automatically renewed.
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Q.
What is "automatic credit card renewal"?
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Q.
[App] Various procedures via the app
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Q.
How can I check if my credit card is automatically renewed?
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Q.
How do I stop automatic renewal of my credit card?
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Q.
Can I change the credit card information used for automatic renewal?
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Q.
How can I change automatic renewal from "no" to "yes"?
If the above does not resolve your issue, please contact us using the details below.