Payment of membership fees
When will the billing for the monthly course with credit card payment occur?
「Ringo Jam」月コースにご入会いただいた登録日に月額料金の請求が発生します。
Starting from the following month, the monthly fee will be charged on the 5th of each month.
*The closing date and withdrawal date for your credit card may vary depending on your credit card company. For more details, please check the invoice from your credit card company.*
Example)
If you join on 12/28
■Usage for December → Billing on December 28
■1月ご利用分→1月5日頃にご請求(カード会社への請求データ送信日)
Starting from the usage in February → Billing around the 5th of each month
If you cancel your membership on 1/3
■12月ご利用分→12月5日頃にご請求(カード会社への請求データ送信日)
■1月ご利用分→1月5日頃にご請求(カード会社への請求データ送信日)
If you cancel your membership before the 5th of the month you are using the service, the billing will still be on Usage Date: Around the 5th of every month.
Other questions about "Payment of membership fees"
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Q.
ライブの申し込みが間に合わなかったので返金して下さい。
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Q.
[Monthly membership course] Please tell me the payment methods available.
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Q.
I am considering new rate plans from 3 carriers. Do I need to take any action?
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What credit cards can I use?
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Can I use debit cards, prepaid cards, or bundle cards?
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Q.
I get the message "You have reached the limit on the number of errors" and cannot register as a member.
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Q.
I want to register using a credit card, but I get an error message.
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[Monthly fee course] I would like to register using carrier payment, but it is not available.
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[Monthly membership course] Can I change the payment method?
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[Monthly membership course] Do I need to make payment every month?
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[Monthly membership course] If I join in the middle of the month, will the payment be calculated on a pro rata basis?
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[Monthly Membership Course] If a payment is made twice, is a refund possible?
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Q.
[Monthly Membership Course] How can I check my current registration status?
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Q.
[Monthly membership course] Duplicate payments are occurring every month.
If the above does not resolve your issue, please contact us using the details below.