Current most common inquiries

【月コース】【クレジットカード決済】請求のタイミングはいつ頃になりますか?

「Ringo Jam」月コースにご入会いただいた登録日に月額料金の請求が発生します。

Starting from the following month, the monthly fee will be charged on the 5th of each month.

*The closing date and withdrawal date for your credit card may vary depending on your credit card company. For more details, please check the invoice from your credit card company.*


Example)

If you join on 12/28

■Usage for December → Billing on December 28

■1月ご利用分→1月5日頃にご請求(カード会社への請求データ送信日)

Starting from the usage in February → Billing around the 5th of each month


If you cancel your membership on 1/3

■12月ご利用分→12月5日頃にご請求(カード会社への請求データ送信日)

■1月ご利用分→1月5日頃にご請求(カード会社への請求データ送信日)

If you cancel your membership before the 5th of the month you are using the service, the billing will still be on Usage Date: Around the 5th of every month.

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If the above does not resolve your issue, please contact us using the details below.