Payment of membership fees
[Monthly membership course] Can I change the payment method?
You can change it by following the steps below.
▼If you change your payment credit card
There is no need to cancel your membership.
After logging in, go to [MY PAGE] » [Settings] » [Confirm, change, or cancel card information].
Once password authentication is complete, you will be redirected to the [Card Information Change Procedure] screen where you can enter your payment credit card information, so please make your changes here.
Please read the help below.
▼When changing to a different payment method (carrier payment ⇔ credit card payment)
Due to system reasons, you will need to cancel your membership once.
After cancelling your membership, please re-register using your preferred payment method.
<About transferring membership status>
Even if you are temporarily canceled due to a change in payment method, you can resume using the service with your joining date and point information kept.
●Please log in with the same Plus member ID (email address).
*If you use a different email address to complete the procedure, your details will not be transferred.
Please re-register (= make payment) within 30 days from the date of cancellation.
*Even if you use the same Plus member ID (email address) to complete the procedure, if more than 30 days have passed, you will be considered a new user.
＜Caution＞
Example 1: If you change from [Carrier Payment: 550 yen] to [Credit Card Payment: 550 yen] within the same month
You will be billed from two separate payments, totalling 1,100 yen per month.
Example 2: If you rejoin (withdraw and rejoin) within the same month using a credit card payment
You will be billed from two separate payments, totalling 1,100 yen per month.
*This applies whether the credit card is the same or different.
*If you change to a different credit card within the same month by going to [Confirm/Change/Suspend Card Information] on MY PAGE, there will be no duplicate payments.
To change your payment method, we recommend cancelling your membership at the end of the month and then re-registering the following month with your new payment method.
Other questions about "Payment of membership fees"
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Q.
[Monthly membership course] Please tell me the payment methods available.
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Q.
I am considering new rate plans from 3 carriers. Do I need to take any action?
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What credit cards can I use?
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Can I use debit cards, prepaid cards, or bundle cards?
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I get the message "You have reached the limit on the number of errors" and cannot register as a member.
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I want to register using a credit card, but I get an error message.
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[Monthly fee course] I would like to register using carrier payment, but it is not available.
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[Monthly membership course] Do I need to make payment every month?
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[Monthly membership course] If I join in the middle of the month, will the payment be calculated on a pro rata basis?
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[Monthly Membership Course] If a payment is made twice, is a refund possible?
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[Monthly Membership Course] How can I check my current registration status?
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[Monthly membership course] Duplicate payments are occurring every month.
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When will the billing for the monthly course with credit card payment occur?
If the above does not resolve your issue, please contact us using the details below.